Online platform interaction system

An interactive system and platform technology, applied in the direction of buying and selling/lease transactions, equipment, business, etc., can solve problems such as customer influence, customer information security protection is not good enough, customer personal information leakage, etc., to reduce potential safety hazards, protect special privacy and entitlement effect

Inactive Publication Date: 2017-01-11
HEFEI KANGSHENGDA INTELLIGENT TECH
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the vigorous development of e-commerce, people's shopping, medical treatment, and communication are more and more inclined to online. However, the existing major e-commerce platforms do not do a good job in protecting customer information, and some platforms often encounter hackers. The attack resulted in a large number of reports of the leakage of customer personal information
[0003] Especially some information related to customers' personal privacy hobbies and disease treatment, if leaked, it will have a great impact on customers

Method used

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Embodiment Construction

[0029] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0030] Technical scheme of the present invention is realized like this:

[0031] Such as figure 1 and figure 2 As shown, the online platform interactive system of the present invention includes:

[0032] customer subsystem and merchant subsystem;

[0033] The customer subsystem includes an information filling module, an acquisition query password module, and a query answer result module, wherein the acquisition query password module actively returns a unique nu...

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PUM

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Abstract

The invention provides an online platform interaction system. The online platform interaction system comprises a customer subsystem and a seller subsystem, wherein the customer subsystem comprises a reporting-information filling module, a password acquisition and inquiry module and a replying-result inquiry module; the password acquisition and inquiry module actively returns a number and a password uniquely corresponding to a case after a customer finishes filling of reporting information, and the customer logs in the replying-result inquiry module by the number and the password to obtain case-result replaying information; the seller subsystem is provided for a customer service person to accept and handle a reported cue and give out a replying result. The online platform interaction system provided by the invention has the advantages that a reporter can provide the cue by an anonymous or false name, and also can keep smooth communication with personnel handling the case, so that the potential safety hazard of information leakage is greatly reduced.

Description

technical field [0001] The invention belongs to the field of electronic commerce, and in particular relates to a highly confidential and interactive online platform interactive system. Background technique [0002] With the vigorous development of e-commerce, people's shopping, medical treatment, and communication are more and more inclined to online. However, the existing major e-commerce platforms do not do a good job in protecting customer information, and some platforms often encounter hackers. The attack resulted in reports of a large number of customers' personal information being leaked. [0003] In particular, some information related to customers' personal privacy hobbies and disease treatment, if leaked, will have a great impact on customers. Contents of the invention [0004] The present invention proposes an online platform interaction system, which is special in that it can enable customers to inquire and purchase commodities anonymously and maintain communic...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F21/62G06Q30/06
CPCG06F21/6254G06Q30/0601
Inventor 刘旭
Owner HEFEI KANGSHENGDA INTELLIGENT TECH
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