Service monitoring and failure fast positioning method adopting self-detection mechanism

Abstract

The present invention discloses a service monitoring and fault quick locating method by adopting a self-check mechanism. the method is characterized in that it comprises steps of making the hybrid codes of self-check service request identification information and self-check service request start time information form a virtual user key ID, generating a self-check service request through the virtual user key ID, a service supporting system processing the self-check service request, collecting system feedback results triggered by the self-check service request, at the same time, searching in logs of each service processing link of the service supporting system by using the virtual user key ID as a searching key word, finally, according to the system feedback result and the searching result,comparing related situations of normal service requests, judging the health state of the system and locating the system fault points. According to the present invention, service monitoring and fault quick-positioning of the service supporting system can be realized on the basis of least alteration of the original system, therefore, outlay cost of a corporation can be reduced and the method has a high practicability.

Description

Technical field [0001] The invention relates to the monitoring, analysis, and fault removal of a business support system, in particular to a method for business monitoring and fault rapid location using a self-check mechanism. Background technique [0002] With the development of computer technology, each company's business began to gradually integrate with computer software and hardware. According to the company's business model, the computer system was used as the core, combined with other software and hardware facilities to customize the company's business support system. For example, billing systems in the communications industry, transaction management systems in banks, transactions on websites, and payment systems are all typical business support systems. [0003] In the business support system, some key businesses need to run stably for a long time. In the company's operations, the sooner the faults of these business systems are discovered and the fault points of the system ...

AI Technical Summary

Problems solved by technology

[0009] More importantly, there are many problems in the implementation of the system monitoring and fault dictionary methods for the existing business support systems. Because of the market situation at the beginning, the measurement points may not be considered in the design of the business support system, and the new measurement Due to the limitation of the development progress, the establishment of fault dictionary and the coding index of the fault dictionary (such as fault codes) may not be considered. Re-establishing fault codes may also require more system transformation , there are greater difficulties in the compilation and use of fault dictionaries