System and method for collecting service information in communication system

Abstract

The invention relates to a collect system of service information of communication system and a relative method, wherein the collect system comprises a service system and a call log system; the service system is inside the service treating device of communication system, to process the service treatment, to inform the call log system to collect service information when there is new service access and send the service information to the call log system to be collect in the service treatment; when the service is over, informing the call log system; the call log system collects the service information sent from service system in the service process, and generates the call log formed by the collected service information when the service is over. The invention can record the service information of single service, to support the stat analysis, accidence analysis and positioning of signal, to reduce the labor intensity.

Description

technical field [0001] The invention relates to the fault analysis technology of the communication system, in particular to a system and method for collecting business information in the communication system as the basis of business fault analysis. Background technique [0002] The current communication system has been developed to the third generation (3G) mobile communication system. For example, a Universal Mobile Telecommunications System (UMTS, Universal Mobile Telecommunications System) is a third-generation mobile communication system that adopts a wideband code division multiple access (WCDMA, Wideband Code Division Multi-Access) air interface technology. Terrestrial Radio Access Network (UTRAN), Core Network (CN) and User Equipment (UE) together constitute the entire UMTS system. Mobile Switching Center (MSC) / Visitor Location Register (VLR) is a service processing function node in the circuit (CS) domain of the WCDMA core network. [0003] Due to the development o...

AI Technical Summary

Problems solved by technology

[0006] This performance statistics scheme has obvious disadvantages: this scheme is a long-term, or a periodical task statistics scheme, that is, to count the success rate or failure rate of the internal business processing of the business equipment within a period of time, and its It reflects the overall operation status of a business processing device, and cannot provide more location information for the failure of a single business processing process, so it is difficult to conduct detailed abnormal analysis on the cause of a single business processing process failure

[0008] The shortcomings of the network-wide signaling tracking detection method are as follows: the network-wide signaling tracking detection method is a real-time tracking, which needs to be pre-configured with a third-party instrument for tracking, and the amount of signaling tracking data is large. Obtaining useful information in tracking requires a huge amount of work

In addition, because the tracked information is simply listed without order or classification, it is difficult to analyze the failure of a single business process, and it is not easy to extract and analyze according to user behavior, which brings great difficulties to the analysis work

On the other hand, when collecting internal business information of business processing equipment, due to the performance limitation of business processing equipment, it is impossible to track all the information

In addition, because many failures are unpredictable, it is impossible to define relevant tracking conditions in advance on business processing equipment

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