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Fingertip community housekeeping platform

A housekeeping and platform technology, applied in the field of housekeeping services, can solve problems such as lack of platform management, and achieve the effects of increasing consumption experience, increasing convenience, and improving service quality

Pending Publication Date: 2022-08-05
深圳市潜龙人软件有限公司
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  • Summary
  • Abstract
  • Description
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AI Technical Summary

Problems solved by technology

However, since my country's domestic service industry is still in its infancy, there is a lack of a corresponding platform for management

Method used

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Embodiment Construction

[0015] Below, in conjunction with specific embodiment, the present invention is further described:

[0016] A fingertip community housekeeping platform, including a consumer end, a server, a server end and a monitoring end, the consumer end has consumer login, input address, contact information, service item selection, appointment time, complaint, waiter's order status, ordering Interface options for single payment, message box, and evaluation;

[0017] The server is used to process and feedback the request of the consumer and the request of the server, and the server is used to display the information output of the consumer and the server on the monitoring terminal;

[0018] The server has interface options for waiter login, waiter information feedback, message box, waiter training entry, waiter evaluation statistics, waiter reward statistics, and waiter order receiving;

[0019] The monitoring terminal is used to supervise the order process established by the consumer termi...

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Abstract

The invention provides a fingertip community housekeeping platform, which comprises a consumption end, a server, a server end and a monitoring end, and is characterized in that the consumption end has interface options of consumer login, address input, contact information, service item selection, appointment time, complaint, service staff order receiving state, ordering and payment, message box and evaluation; the server is used for processing and feeding back requests of the consumption end and the server end, the server end has interface options of service worker login, service worker information feedback, a message box, a service worker training entrance, service worker evaluation statistics, service worker reward statistics and service worker order receiving, and the monitoring end is used for supervising and feeding back the consumption end and the server end. According to the invention, an online order placing platform is provided for consumers, an online order receiving platform is provided for service staff, a supervision platform is provided for supervisors, an automatic evaluation mechanism of reward and punishment parallel is adopted for automatic supervision, an online training entrance is opened at the same time, and the service quality is improved.

Description

technical field [0001] The invention relates to the technical field of housekeeping services, in particular to a fingertip community housekeeping platform. Background technique [0002] Housekeeping services are closely related to the daily life of residents. With the gradual improvement of living standards, as well as the miniaturization of families, the aging of the population and the acceleration of the pace of life, residents have an increasing demand for housework services. Domestic service is a cross-century "win-win" project. On the one hand, it provides families with a full range of service systems in terms of babysitting, nursing, cleaning, logistics and distribution, and family management; on the other hand, it is one of the main channels to solve the problem of reemployment. According to a survey by the Ministry of Labor and Social Security, the domestic service industry has huge employment potential, providing at least 5 million jobs in China. China's domestic...

Claims

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Application Information

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IPC IPC(8): G06Q50/10G06Q50/20G06Q10/10
CPCG06Q50/10G06Q50/2057G06Q10/103
Inventor 周浩
Owner 深圳市潜龙人软件有限公司
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