Grinding machine product remote interaction and operation and maintenance system based on AR technology

Abstract

The invention discloses a grinding machine product remote interaction and operation and maintenance system based on the AR technology. The grinding machine product remote interaction and operation and maintenance system comprises a data collection module, a component division module, a modeling rendering and editing module, a remote interaction and operation and maintenance module and a terminal display module. According to the grinding machine product remote interaction and operation and maintenance system based on the AR technology, the after-sales service labor cost of equipment manufacturing enterprises can be reduced, customers are helped to know the composition, installation debugging, operation steps and maintenance methods of products through immersive interaction, the interaction ability between people and the environment is enhanced through the augmented reality technology, the experience and immersion of the user are enhanced, high-quality after-sales service is realized, and a guarantee is provided for benefit maximization.

Description

technical field [0001] The invention relates to the field of augmented reality technology, in particular to a remote interaction and operation and maintenance system for grinding machine products based on AR technology. Background technique [0002] With the continuous development of manufacturing technology and the increasingly intensified competition among enterprises, machinery and equipment manufacturing enterprises can no longer maintain long-term competitive advantages only by relying on technology and products, and product after-sales service has increasingly become a sharp weapon for enterprise competition. The after-sales service of equipment manufacturing enterprises not only includes basic content such as product installation, commissioning, maintenance, etc., but also shoulders the responsibility of providing customers with technical consultation and helping customers with skills training. The impact of after-sales service on the competitiveness of products and t...

AI Technical Summary

Problems solved by technology

Under this model, first of all, the enterprise needs to train many professional after-sales professional technicians, and the transportation expenses and extra wages of the professional technicians for on-site maintenance need to be borne by the enterprise; in the case of inconvenient transportation, the enterprise cannot provide professional on-site repairs. Service, which will inevitably cause production impact losses to customers, and reduce customer satisfaction with the after-sales service of the enterprise

Secondly, due to the limitation of sales cost, small enterprises cannot further develop the market and are forced to sell nearby, or the cost of product sales is too low, and maintenance costs lead to losses for enterprises

[0004] For customers, the warranty period of general equipment is 1 to 2 years. Once the equipment has passed the warranty period, the maintenance cost shall be borne by itself; in addition, if you do not understand the internal structure of the equipment, blindly disassembling and replacing parts may cause greater damage. Damaged, but waiting for the company's professionals to come to repair, the time cost is high, and it will affect the customer's own production

[0005] Moreover, the product manuals provided by most manufacturers are in the form of text or pictures, and the steps are complicated and not intuitive enough.

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