Method and system for processing computer faults

A technology of computer, computer hardware, applied in the computer field

Active Publication Date: 2021-02-09
LANGCHAO ELECTRONIC INFORMATION IND CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] This application provides a method and system for dealing with computer failures to solve the problems in the prior art

Method used

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  • Method and system for processing computer faults
  • Method and system for processing computer faults

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Embodiment 1

[0045] see figure 1 , figure 1 It is a schematic flowchart of a method for dealing with computer failures provided by the embodiment of the present application. Depend on figure 1 As can be seen, the method for processing computer failures in this embodiment mainly includes the following processes:

[0046] S1: Use different serial port voltage signals to collect serial port information of the Linux operating system and computer hardware. The serial port information in this embodiment includes: system error log information and hardware error log information.

[0047] In this embodiment, the computer hardware and the Linux operating system are divided into two directions, and different information is output by using different serial port voltages. Different serial port voltage signals have different voltages and different level standards. This embodiment distinguishes the serial port information output by the Linux operating system and hardware through different serial port...

Embodiment 2

[0065] exist figure 1 On the basis of the illustrated embodiment see figure 2 , figure 2 It is a schematic structural diagram of a system for processing computer failures provided by the embodiment of the present application. Depend on figure 2 It can be seen that the system for processing computer failures in this embodiment mainly includes: a serial port information collection module, a problem type analysis module, a decoding module and a display module. Among them, the serial port information acquisition module is used to collect the serial port information of the Linux operating system and computer hardware respectively by using different serial port voltage signals. The serial port information includes: system error report log information and hardware error report log information. The problem type analysis module is used to determine the problem type of the error according to the system error log information and the hardware error log information. The decoding mod...

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Abstract

The invention discloses a method and system for processing computer faults, and the method comprises the steps: respectively collecting the serial port information of a Linux operation system and theserial port information of computer hardware through different serial port voltage signals; determining a problem type of error reporting according to the system error reporting log information and the hardware error reporting log information; decoding the problem type of the error report, and obtaining the problem type of the error report after decoding; and displaying the type of the error reported after decoding. The system comprises a serial port information acquisition module, a problem type analysis module, a decoding module and a display module. According to the method and the system, the error information of the computer hardware and the Linux system can be quickly identified, and the computer fault processing efficiency can be improved.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a method and system for dealing with computer failures. Background technique [0002] With the demand for localized products and the development of localized computer technology, the current domestic operating system gradually uses the open source Linux system for compilation and development. There is a big difference between the Linux system and the Windows system in operation and use. During the use process, how to quickly deal with computer failures under the Linux system so as to ensure that the computer resumes normal operation is an important technical issue. [0003] At present, when a computer fails, a commonly used failure analysis method is to use an external device for log analysis. Specifically, use an external device such as a debug card to identify simple hardware problems, or connect a serial port cable and use serial port logs to analyze the problem, ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07
CPCG06F11/0766
Inventor 王斌
Owner LANGCHAO ELECTRONIC INFORMATION IND CO LTD
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