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Fault self-healing method and device, equipment and storage medium

A fault self-healing and fault technology, applied in the field of network operation and maintenance, which can solve the problems of large data volume, large manpower and time investment, and low efficiency.

Active Publication Date: 2022-02-08
北京天维信通科技股份有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

Whether it is using knowledge graph data in general or professional fields, building an AI model through pure machine learning, the amount of data is large, the investment of manpower and time is large, and the efficiency is low.

Method used

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  • Fault self-healing method and device, equipment and storage medium
  • Fault self-healing method and device, equipment and storage medium
  • Fault self-healing method and device, equipment and storage medium

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Embodiment Construction

[0048] Various exemplary embodiments, features, and aspects of the present disclosure will be described in detail below with reference to the accompanying drawings. The same reference numbers in the figures indicate functionally identical or similar elements. While various aspects of the embodiments are shown in drawings, the drawings are not necessarily drawn to scale unless specifically indicated.

[0049] The word "exemplary" is used exclusively herein to mean "serving as an example, embodiment, or illustration." Any embodiment described herein as "exemplary" is not necessarily to be construed as superior or better than other embodiments.

[0050] In addition, in order to better illustrate the present disclosure, numerous specific details are given in the following specific implementation manners. It will be understood by those skilled in the art that the present disclosure may be practiced without some of the specific details. In some instances, methods, means, componen...

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Abstract

This application discloses a fault self-healing method and device, equipment, and storage medium, wherein the fault self-healing method extracts repair operation records and corresponding alarm information, and parameters the repair operation records and alarm information to obtain multiple parameters. Multiple parameters are instantiated to obtain multiple variables, a knowledge model and a self-healing script are established based on multiple variables, and a knowledge question-answer library containing the mapping relationship between the knowledge model and the self-healing script is obtained, and the fault is selected from the knowledge model according to the fault description The corresponding self-healing script performs troubleshooting. In the disclosed method, based on the operation and maintenance personnel’s first repair operation of a certain alarm as a machine, the repair operation log is templated, and then in the automatic self-healing process, the instantiation of the template parameters is established to establish its own It is a simple, efficient and accurate method to promote and generalize the first-time repair method to realize automatic self-healing of alarms.

Description

technical field [0001] The present disclosure relates to the field of network operation and maintenance, and in particular to a fault self-healing method and device, equipment and storage medium. Background technique [0002] For the troubleshooting of mass-produced servers and network products, the operations in most cases are similar, and traditional operation and maintenance personnel will waste a lot of time on repeated troubleshooting processes to eliminate almost similar faults. With the popularity of machine learning, some enterprises have begun to try to collect and analyze previous troubleshooting and repair operation records to find common points, and automatically generate troubleshooting guides to achieve intelligent operation and maintenance. Whether it is to use knowledge graph data in general or professional fields, to build AI models through pure machine learning, the amount of data is large, the investment of manpower and time is large, and the efficiency is...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/22G06F11/30G06N5/02
CPCG06F11/2257G06N5/02G06F11/3089
Inventor 周文胜张新姜作毅陈睿彧
Owner 北京天维信通科技股份有限公司
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