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Intelligent response method and device based on data processing, and computer equipment

A technology of data processing and computer programs, which is applied in the field of data processing, can solve the problems of low accuracy of intelligent replies, and achieve the effects of improving user experience, improving coherence, and improving accuracy

Active Publication Date: 2020-05-05
CHINA PING AN LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to provide a method, device, computer equipment and storage medium for intelligent response based on data processing, aiming at solving the problem of intelligent Reply to technical questions with low accuracy

Method used

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  • Intelligent response method and device based on data processing, and computer equipment
  • Intelligent response method and device based on data processing, and computer equipment
  • Intelligent response method and device based on data processing, and computer equipment

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Embodiment Construction

[0025] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0026] refer to figure 1 , the method for intelligent response based on data processing in this embodiment includes:

[0027] Step S1: receiving the request sentence;

[0028] Step S2: Input the request sentence into the reply model for calculation, generate a plurality of reply candidate sentences and the first scores corresponding to the reply candidate sentences one-to-one, and obtain a reply candidate set. The reply model is based on a deep machine Learn the trained model;

[0029] Step S3: matching the reply candidate set with a blacklist, so as to remove reply candidate sentences matching the blacklist from the reply candidate set to obtain a first reply subset, the blacklist is preset reply sentence;

[0030] Step S4: Processing each of the reply candidate sentences in the first reply subset through a simil...

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PUM

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Abstract

The invention provides an intelligent response method and a device based on data processing, computer equipment and a storage medium. The method comprises the steps of receiving a request sentence; inputting the request sentence into a reply model for operation to generate a plurality of reply candidate sentences and first scores corresponding to the reply candidate sentences one by one to obtaina reply candidate set; matching the reply candidate set with a blacklist to remove reply candidate sentences matched with the blacklist to obtain a first reply subset; processing each reply candidatesentence in the first reply subset through a similarity matching module and / or a length excitation module and / or a fluency detection module, so that the first score of each reply candidate sentence ischanged into a second score, and obtaining a second reply subset; processing the second reply subset through a diversity detection module to obtain a third reply subset; and extracting a reply candidate sentence from the third reply subset as a reply sentence of the reply request sentence and outputting the reply sentence, thereby improving the accuracy of intelligent reply.

Description

technical field [0001] The present invention relates to the technical field of data processing, in particular to a method, device, computer equipment and storage medium for intelligent response based on data processing. Background technique [0002] With the rapid development of artificial intelligence technology, the application scenarios of human-computer dialogue are becoming more and more extensive, such as interview scenes, human-computer interaction scenes, etc. Human-computer dialogue means that people talk or ask questions to intelligent machines, and then intelligent machines simulate human beings. Response, the intelligent machine system usually includes a dialogue model obtained through deep learning training, but the current human-machine dialogue cannot meet the actual needs. The existing response system not only has a single and blunt content when answering the user, but also has a low accuracy rate. , the user experience is poor. Contents of the invention ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06Q10/06G06K9/62G06N3/04G06N3/08
CPCG06F16/3329G06Q10/06393G06N3/084G06N3/045G06F18/22
Inventor 祝大伟李炫姚晓远汤智尧
Owner CHINA PING AN LIFE INSURANCE CO LTD
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