Enterprise IT equipment operation and maintenance management system

Abstract

The invention discloses an enterprise IT equipment operation and maintenance management system, which relates to the field of enterprise management technologies. The enterprise IT equipment operationand maintenance management system comprises a login unit, a task issuing unit, an information management unit, a task allocating unit, a progress inquiry unit, and a statistical report unit, wherein the task issuing unit obtains task information by means of the information management unit, tasks are allocated by means of the task allocating unit, and progress is inquired by means of the progress inquiry unit. The enterprise IT equipment operation and maintenance management system is used for periodically reminding and quickly matching the operation and maintenance personnel skilled in equipment operation and maintenance, timely ensures that the operation and maintenance personnel receives maintenance tasks and applies delay tasks, and facilitates the management personnel in observing progress of the operation and maintenance tasks and generating a report recording work performance and solution schemes of operation and maintenance problems. The enterprise IT equipment operation and maintenance management system has the advantages of being simple in operation, being convenient for the management personnel to understand the work progress of the operation and maintenance personnel andcollect problems, improving the working efficiency of the operation and maintenance personnel, reducing the difficulty of enterprise management, and ensuring safety of the operation and maintenance personnel and effectiveness of operation.

Description

technical field [0001] The invention belongs to the technical field of enterprise management, and in particular relates to an enterprise IT equipment operation and maintenance management system. Background technique [0002] The rapid development and widespread application of IT is unexpected for many people. Generally speaking, the management of information technology is undergoing a transformation from resource management to system management to service management. Initially, managers of information technology regarded IT as a pure technology to manage, that is, resource management; in the 1980s and 1990s, with the increase in the amount of information and the needs of management decisions, IT management focused on system management. Centralized management of information to provide convenience for decision-making management, information management, etc. Now and in the future, IT management executives should optimize IT services from the enterprise level, link IT operatio...

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Problems solved by technology

[0004] The purpose of the present invention is to provide an enterprise IT equipment operation and maintenance management system, through the authority distribution of administrators to different roles when logging in to the system, both scheduled operation and maintenance tasks and sudden operation and maintenance tasks can be used by the information management unit to make the operation and maintenance personnel special Quickly match and promptly remind the responsible operation and maintenance personnel; the operation and maintenance personnel can apply for delayed application or complete the report according to the completion of the task, which is convenient for the management personnel to understand the work progress of the operation and maintenance personnel and collect problems, improve the work efficiency of the operation and maintenance personnel, and reduce the cost of enterprise management. It ensures the safety of operation and maintenance personnel and the effectiveness of operation, and solves the problems of low operation and maintenance efficiency and difficult statistics of existing enterprise equipment

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