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Consultation system and consultation method

A consulting system and user technology, applied in the field of consulting systems, can solve problems such as different answers, waiting for people, and inability to generate help, and achieve the effects of high trust, strong pertinence, professionalism and practicability

Inactive Publication Date: 2017-05-24
上海知邦信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, this kind of waiting is often time-consuming, or even waiting for no one to answer, making the question unresolved and unable to produce help
In addition, even if someone answers in time, due to differences in level and cognition, there may be different answers, even the above answers are quite different, so that the questioner cannot get a more accurate answer

Method used

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  • Consultation system and consultation method
  • Consultation system and consultation method

Examples

Experimental program
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Effect test

Embodiment 1

[0061] Such as figure 1 As shown, it is a consulting system in accordance with this embodiment, including:

[0062]The identity selection and setting module is used for users to select at least one identity attribute, which includes but not limited to tourists, consultants, experts, and professional institutions; where tourists refer to users who have not logged in in this application. Consultants refer to users who mainly ask questions after logging in. An expert refers to a person who has specialized skills or comprehensive professional knowledge in academics, skills, etc.; or is a professional with high attainments who is particularly proficient in a certain subject or a certain skill. Professional institutions refer to legal persons or organizations with specialized skills or comprehensive professional knowledge in academic and technical aspects. Since users can have multiple identity attributes at the same time, that is, they have the function of identity exchange. For ...

Embodiment 2

[0143] Such as figure 2 As shown, a consulting method in accordance with this embodiment includes the following steps:

[0144] S1: The user selects at least one identity attribute, which includes but is not limited to tourists, consultants, experts, and professional institutions, and assigns different operation permissions to users with different identity attributes;

[0145] At the same time, verify the identity information of experts or professional institutions, determine their areas of expertise, and delineate and adjust their expert levels in real time based on the materials they provide and answering questions; tourists refer to users who have not logged in in this application. Consultants refer to users who mainly ask questions after logging in. An expert refers to a person who has specialized skills or comprehensive professional knowledge in academics, skills, etc.; or is a professional with high attainments who is particularly proficient in a certain subject or a c...

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Abstract

The invention discloses a consultation system and a consultation method. The consultation system comprises an identity selecting and setting module, an authority management module, a verification module, a consultation module, an answering module and a big data analysis module. By providing of a convenient and fast online consultation and answering service, online integration of experts in various fields is realized, each user can be both a consultation party and an expert party, demands of users are matched with the experts in related fields, all users can take own needs respectively, and accordingly information communication platform obstacles are eliminated, and all users can give full play to own skilled knowledge. Further, identity information and professional abilities of the experts can be evaluated dynamically to realize high pertinence and high expert trust degree when the consultation part selects the experts, so that problems can be well solved. By application of big data analysis, concerned problems in industries can be known on the basis of macroeconomic data, and activities or book publishing and the like can be launched specifically, and thus the users can acquire better knowledge experience.

Description

technical field [0001] The present invention relates to the technical field of the Internet, in particular to a consulting system and method. Background technique [0002] With the development and popularization of the communication network, more and more people obtain instant information, query related data or communicate with other people through the network. For example, users can not only connect to wired and wireless networks to surf the Internet through personal computers, but also use handheld devices such as mobile phones to surf the Internet through 3G, 3.5G, and 4G networks, making life more and more convenient. [0003] In the past, when people encountered problems in life, work or studies, the first thing that people thought of might be to go to the library to find materials. Up to now, when work or academic problems arise, most people think of looking for information on the Internet. For example, search for answers to questions through search engines and knowl...

Claims

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Application Information

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IPC IPC(8): G06F17/30G06Q50/10
Inventor 潘丽琴
Owner 上海知邦信息科技有限公司
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