Initiative claim settlement service system for flight delay insurance

Abstract

The invention relates to an initiative claim settlement service system for the flight delay insurance. The initiative claim settlement service system comprises a service processing core module, a product management module, an insurance policy data management module, a flight dynamic database module, a user information management module, a user information collecting addition module and a payment processing module. The initiative claim settlement service system is connected with an external marketing system, an external flight dynamic database server and a third-party payment platform through ports, so that when the dynamic states of a flight guaranteed by the flight delay insurance change, relevant information can be rapidly and accurately obtained, whether insurance policies are given out or not and whether claim settlement conditions are met or not can be automatically judged, settlement can be rapidly carried out on the insurance policies meeting the claim settlement conditions, and complex procedures for automatically searching delay proofs by travelers and inconvenience caused by automatically searching the delay proofs by the travelers are saved; in other words, the insurance claim settlement service cost is reduced, and the service time length is shortened; meanwhile, the user perception and the user satisfaction are improved, and the healthy development of the market of the flight delay insurance is facilitated.

Description

technical field [0001] The invention relates to an insurance claim settlement service system, in particular to an active claim settlement service system for flight delay insurance. [0002] Background technique [0003] At present, flight operations are often affected by various factors such as weather, air traffic control, mechanical failure, aircraft deployment, and flight plans, and flight delays are unavoidable. Airlines, air ticket agents, insurance companies and other units have introduced various forms of aviation delay insurance products to air passengers based on considerations such as comforting users and improving service satisfaction. Although these products have different forms and different scopes of liability, in essence, when the insured flight that the passenger plans to take is delayed, canceled, returned, or diverted due to listed reasons When the planned completion of the journey causes inconvenience to the agreed level, a certain amount of economic com...

AI Technical Summary

Problems solved by technology

Although these products have different forms and different scopes of liability, in essence, when the insured flight that the passenger plans to take is delayed, canceled, returned, or diverted due to listed reasons Provide a certain amount of economic compensation not limited to cash when the inconvenience caused by the planned completion of the journey reaches the agreed level

Obtaining compensation for traditional flight delay insurance products requires passengers to collect evidence of insurance liability accidents by themselves, and then apply for claims from insurance companies or other units that provide this product. Check and confirm that the payment conditions are met, and then implement the payment after passing the review. The process is complicated, time-consuming and labor-intensive, and the user perception is very unfriendly

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