Method and platform for ordering dishes on basis of mobile phone and internet

Abstract

The invention discloses a method and platform for ordering dishes on the basis of a mobile phone and the internet, relates to the field of the mobile internet and informatization of the catering industry, in particular to a method and platform for ordering dishes in the catering industry on the basis of a mobile phone, a mobile internet and cloud computing, and solves the problems of long waiting time, low service efficiency, low mutual confidence, large initial investment, insufficient resource utilization and the like in the traditional method. Under the background that the mobile internet is rapidly developed and the intelligent mobile phone is popularized acceleratively, the invention provides the method and the platform for ordering the dishes on the basis of the mobile phone and the internet so that a merchant and a customer complete the flow of ordering the dishes under the support of a third party platform, and the invention particularly supports a mode that the merchant or the customer remotely makes an appointment and orders the dishes through a cloud computing platform and a third party pays for the dishes or carries out mobile payment. The method and the platform for ordering the dishes on the basis of the mobile phone and the internet have the advantages of enhancing the convenience in consumption for consumers through informatization, networking and mobility, guaranteeing the transaction security of each party and promoting the development of the service industry.

Description

technical field [0001] The invention relates to the field of mobile Internet and catering industry informatization, in particular to a method and platform for ordering dishes in the catering industry based on mobile phones, mobile Internet and cloud computing. Background technique [0002] The traditional ordering method in the catering industry is: the customer first enters the store, the clerk provides the customer with a written menu, or leads the customer to the sample display area, the customer chooses the dishes one by one, and informs the clerk verbally or in writing. There are following deficiencies in this process: [0003] First of all, the time is limited, the efficiency is low, and the response is slow. Customers cannot order in advance. Generally, they can only start ordering after finding a seat in the store. Waiting for a long processing and delivery time; [0004] Second, the error rate is high and the satisfaction is low. The demand information is transmit...

AI Technical Summary

Problems solved by technology

[0003] First of all, the time is limited, the efficiency is low, and the response is slow. Customers cannot order in advance. Generally, they can only start ordering after finding a seat in the store. Waiting for a long processing and delivery time;

[0004] Second, the error rate is high and the satisfaction is low. The demand information is transmitted manually through multiple channels, which is very prone to errors. When dishes are out of stock or wrong dishes are served, it will seriously affect customer satisfaction;

[0005] Third, the problem of insufficient production capacity and overcapacity exists at the same time. The daily business of the catering industry is very time-sensitive, and the demand is unstable and difficult to predict. There are peaks and valleys. and facilities are idle and capacity is underutilized;

[0006] Fourth, the display means, location and space are limited, and it is inconvenient to make, use, update, and keep fresh the written menu or sample display area; customers must complete the ordering process in the store at close range, and the ordering area will form congestion during peak hours ;

[0007] Fifth, the information is not transparent enough, the customer's internal communication is not convenient enough, the customer cannot quickly calculate the quantity and total amount when ordering, and the budget management and control are inconvenient

[0009] The existing solutions for ordering machines, mobile phones or other handheld devices mainly rely on the operation of shop assistants, use local area network short-distance communication, lack the support of a third-party trusted platform, and are limited by time, space and resources, and do not make full use of customers' time and resources. Resources, insufficient customer participation, long waiting time, poor experience, insufficient trust relationship between customers and merchants, transaction security cannot be guaranteed, merchants' production capacity and resources cannot be fully utilized, and economic benefits are not high

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