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Life occurrence handling and resolution

a life-occurrence and processing technology, applied in the field of mobile secure electronic transactions, can solve the problems of increasing the complexity of the mobile experience for most users, and no integrated solution has been established to facilitate a truly user-centric experience, so as to facilitate the delivery of a third-party

Inactive Publication Date: 2015-03-26
MASTERCARD MOBILE TRANSACTIONS SOLUTIONS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

The patent is for an expert engine that can identify different types of life events based on data that represents aspects of multiple user-specific life events. The engine can then create a resolution path that outlines the steps needed to resolve the common aspects of life events. The engine can also share its responses with a mobile device, which helps to further refine the analysis of the data. Essentially, this patent provides a way for a machine to identify different life events and create a plan to address them based on the data set it collected.

Problems solved by technology

As the use of mobile devices for performing a wide range of user-specific transactions, including healthcare, shopping, financial, personal, business, and the like continues to rise, the burden of managing most aspects of such transactions falls on the mobile user, thereby increasing complexity of a mobile experience for most users.
Yet no integrated solution has been established that facilitates a truly user-centric experience with the aim of fully integrating a user's mobile experience with his / her lifestyle.

Method used

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  • Life occurrence handling and resolution
  • Life occurrence handling and resolution
  • Life occurrence handling and resolution

Examples

Experimental program
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Embodiment Construction

[0105]A mobile lifestyle that leverages a mobile transaction ecosystem to provide a range of life occurrence services that maximize usability of the ecosystem while minimizing intrusions on the user may enable a managed process of performance and risk driven escalation of alerts, actions, and transactions to resolve aspects of life occurrences. With the premise that a mobile lifestyle experience should revolve around the mobile user, thereby establishing a user-centric experience, an intuitive interface that allows a user to view alerts, tokens, notifications and the like is provided. A mobile lifestyle environment may also provide a seamless experience with applications driving transactions for a wide range of life occurrences covering finance, retail, health, personal, business, government, and the like. To facilitate a seamless low-intrusion experience, such a platform may handle interfacing to all payment and transaction channels by applying a proactively intelligent capability ...

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Abstract

A method is disclosed herein in accordance with an embodiment of the present invention. The method may include deriving at a mobile transaction platform a multi-dimensional context from one or more user transactions and determining at least one life occurrence based, at least in part, on the multi-dimensional context. The one or more user transactions may be conducted through the mobile transaction platform. The one or more user transactions may be stored on a third-party source. In an aspect, the at least one life occurrence has yet to occur. In another aspect of the invention, the life occurrence has already occurred. The multi-dimensional context may include at least one of user location information and life occurrence location information. The multi-dimensional context may include at least one of a time of life occurrence and a current time.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS[0001]This application claims the benefit of U.S. provisional application serial number U.S. 61 / 841,019 filed Jun. 28, 2013, the entirety of which is incorporated herein by reference.[0002]This application is related to the following co-owned U.S. patent applications, the entirety of each is incorporated herein by reference: Ser. No. 13 / 909,262 filed on Jun. 4, 2013; Ser. No. 11 / 539,024 filed on Oct. 5, 2006; and U.S. Ser. No. 10 / 284,676 filed on Oct. 31, 2002 now patented as U.S. Pat. No. 8,527,380.[0003]This application is also related to the following co-owned U.S. patent applications, the entirety of each is incorporated herein by reference: U.S. Ser. No. 13 / 622,433 filed on Sep. 19, 2012; U.S. Ser. No. 13 / 622,462 filed on Sep. 19, 2012; and U.S. Ser. No. 13 / 622,815 filed on Sep. 19, 2012.[0004]Each patent, patent application and other document referenced herein is hereby incorporated by reference in its entirety.BACKGROUND[0005]1. Field[00...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G06Q20/32G06N5/04G06N3/04G06N99/00G06Q20/10G06N7/02G06N20/00
CPCG06Q20/322G06Q20/108G06N5/04G06N3/0436G06N99/005G06N7/02G06Q30/0207G06Q30/0255G06Q30/0261G06Q30/0631G06N5/046G06Q30/0613G06N20/00G06Q20/308G06Q20/384G06Q20/386H04L41/22G06Q20/36G06Q20/382G06N3/043
Inventor DESAI, MEHULMANIAR, NEHAL
Owner MASTERCARD MOBILE TRANSACTIONS SOLUTIONS
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