System maintenance method and device and computer readable storage medium

A system maintenance and fault technology, applied in the field of system maintenance, can solve the problems of increasing the operation and maintenance cost of the software system, and the failure removal strategy cannot be applied to the software system, so as to achieve the effect of reducing the operation and maintenance cost.

Pending Publication Date: 2021-06-01
江苏云从曦和人工智能有限公司
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Problems solved by technology

However, for software systems customized and developed for different application scenarios (such as face recognition systems developed for shopping malls and banks respectively), due to factors such as the system scale and construction environment of the software systems, a single troubleshooting strategy will not be applicable to different applications. The software system in the scenario requires the deployment of a large amount of manpower and material resources to maintain the stable operation of each software system, which greatly increases the operation and maintenance cost of the software system

Method used

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  • System maintenance method and device and computer readable storage medium
  • System maintenance method and device and computer readable storage medium
  • System maintenance method and device and computer readable storage medium

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Embodiment Construction

[0074] Some embodiments of the present invention are described below with reference to the accompanying drawings. It should be understood by those skilled in the art that these embodiments are only used to explain the technical principle of the present invention, and are not intended to limit the protection scope of the present invention.

[0075] In the description of the present invention, "module" and "processor" may include hardware, software or a combination of both. A module may include hardware circuits, various suitable sensors, communication ports, memory, and may also include software parts, such as program codes, or a combination of software and hardware. The processor may be a central processing unit, a microprocessor, an image processor, a digital signal processor or any other suitable processor. The processor has data and / or signal processing functions. The processor can be implemented in software, hardware or a combination of both. The non-transitory computer...

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Abstract

The invention relates to the technical field of system maintenance, particularly provides a system maintenance method and device and a computer readable storage medium, and aims to solve the technical problem of how to effectively carry out system maintenance on software systems in different application scenes at low cost. Therefore, according to the method provided by the embodiment of the invention, the fault information of each software system can be acquired and analyzed at the same time so as to determine the fault removal strategy aiming at the fault information of each system, and then the determined fault removal strategy is respectively sent to the fault feature library of each system, therefore, each system can match a corresponding fault processing strategy from the respective fault feature library according to the respective fault information. By executing the method in the background server, remote maintenance of each system can be realized, operation and maintenance personnel do not need to be deployed for each system, and the operation and maintenance cost of the system is greatly reduced.

Description

technical field [0001] The present invention relates to the technical field of system maintenance, in particular to a system maintenance method, device and computer-readable storage medium. Background technique [0002] A fault handling module is usually preset in the software system, which can call the preset fault handling strategy when it detects a fault in the software system and perform corresponding operations according to the fault information to eliminate the fault. In the event of a machine failure, the software system can be controlled to restart to resolve the downtime failure. However, for software systems customized and developed for different application scenarios (such as face recognition systems developed for shopping malls and banks respectively), due to factors such as the system scale and construction environment of the software systems, a single troubleshooting strategy will not be applicable to different applications. Therefore, it is necessary to deplo...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07G06F16/903G06N3/04
CPCG06F11/0793G06F11/079G06F16/90335G06N3/044
Inventor 刘晓光祖广盛
Owner 江苏云从曦和人工智能有限公司
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