Fault information collection control method for clothes treating equipment

Abstract

The invention relates to the technical field of clothes treating equipment, and particularly provides a fault information collection control method for clothes treating equipment to solve the problemthat fault information stored by existing clothes treating equipment is absent and imperfect, and consequently the fault cause cannot be accurately judged. For the purpose, the fault information collection control method comprises the following steps: in the case of a fault of the clothes treating equipment, fault information corresponding to the fault is collected; according to the fault information, the fault level of the clothes treating equipment is determined; and according to the fault level, the fault information is selectively stored in the clothes treating equipment. According to thefault level, the fault information is selectively stored in the clothes treating equipment, thus the purpose of storing all valuable fault information into the clothes treating equipment is achieved,the perfect fault information is provided for after-sales service personnel, and thus the after-sales service personnel can timely and accurately analyze the cause of the fault and faulted parts.

Description

technical field [0001] The invention relates to the technical field of clothing processing equipment, and specifically provides a method for collecting and controlling fault information of clothing processing equipment. Background technique [0002] With the advancement of science and technology, people's living standards are getting higher and higher, and daily housework is gradually replaced by machines from manpower. Clothes processing equipment, as a household appliance commonly used in daily life, has brought great convenience to people's lives. Clothes processing equipment is classified according to the washing method and can be roughly divided into top-loading washing machines and drum washing machines. During the use of the washing machine, some faults will occur more or less and corresponding fault codes will be generated. After-sales service personnel can query the maintenance manual according to the fault codes, and then can perform maintenance according to the c...

AI Technical Summary

Problems solved by technology

[0005] In order to solve the above problems in the prior art, that is, in order to solve the problem that the fault information stored in the existing clothing processing equipment is missing and incomplete, and the cause of the fault cannot be accurately judged, the present invention provides a fault information for clothing processing equipment. The acquisition control method, the failure information acquisition control method includes the following steps: in the case of a failure of the clothing processing equipment, collecting failure information corresponding to the failure; determining the failure level of the clothing treatment equipment according to the failure information; according to the failure level, selecting Consistently store fault information in laundry processing equipment

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