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Alarm information processing method and device, computer device and storage medium

An information processing method and alarm information technology, applied in calculation, calculation model, electrical digital data processing, etc., can solve problems such as failure of operation and maintenance personnel to discover abnormal alarm information in time, abnormality that cannot be resolved in a timely and effective manner, and impact on system use , to achieve the effect of improving processing efficiency, improving exception handling efficiency and exception handling success rate, and processing automation

Pending Publication Date: 2020-08-11
PING AN TECH (SHENZHEN) CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The current exception handling process requires a lot of manpower, and the operation and maintenance personnel may not discover the abnormal alarm information in time or fail to handle it in time, resulting in the abnormality not being resolved in a timely and effective manner, affecting the use of the system

Method used

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  • Alarm information processing method and device, computer device and storage medium
  • Alarm information processing method and device, computer device and storage medium
  • Alarm information processing method and device, computer device and storage medium

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Embodiment Construction

[0037] In order to more clearly understand the above objects, features and advantages of the present invention, the present invention will be described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that, in the case of no conflict, the embodiments of the present application and the features in the embodiments can be combined with each other.

[0038] Many specific details are set forth in the following description to facilitate a full understanding of the present invention, and the described embodiments are only some of the embodiments of the present invention, rather than all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0039] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood...

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Abstract

The invention provides an alarm information processing method which comprises the following steps of: acquiring abnormal alarm information, and extracting alarm keywords in the abnormal alarm information; inputting the alarm keywords into a preset alarm processing strategy model to obtain an alarm processing strategy corresponding to the alarm keywords; executing the alarm processing strategy to process an anomaly corresponding to the alarm information; and receiving a voice instruction of a user when the anomaly is not eliminated, generating a corresponding processing strategy according to the voice instruction to process the anomaly, and correcting the alarm processing strategy model. The invention further provides an alarm information processing device, a computer device and a readablestorage medium. The alarm information processing method can automatically process the database anomaly alarm, reduce repeated operation and maintenance operations of database operation and maintenancepersonnel, and save labor cost; and on the other hand, voice processing anomaly correction is carried out on the alarm information which fails to be automatically processed, and anomaly processing efficiency is further improved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to an alarm information processing method, an alarm information processing device, a computer device and a computer-readable storage medium. Background technique [0002] In order to better control the running status of the database, the usual method is to arrange a monitoring program to monitor the database instance in real time under the given monitoring indicators and alarm rules. If the alarm rule is triggered, an abnormal alarm message will be generated And send the abnormal alarm information to the operation and maintenance personnel by email, SMS, telephone, etc., and notify the operation and maintenance personnel to solve the abnormality. The current exception handling process requires a lot of manpower, and the operation and maintenance personnel may not discover the abnormal alarm information in time or fail to handle it in time, resulting in the abnormality not ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/30G06N20/00
CPCG06F11/302G06F11/3065G06N20/00
Inventor 阮思纯
Owner PING AN TECH (SHENZHEN) CO LTD
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