Field fault processing management system based on mobile operation terminal

Abstract

The invention discloses a field fault processing management system based on a mobile operation terminal, and the system comprises a marketing system and the mobile operation terminal, and the mobile operation terminal is connected with the marketing system through a mobile network server. The mobile operation terminal comprises a data extraction and transmission module and a work business processmanagement and control module. The mobile operation terminal is connected with the marketing system. A fault field processing work order is started through a work business process management and control module; according to the process node of the fault on-site processing work order, the on-site fault processing process and the image data are collected, recorded and controlled through the on-sitemanagement monitoring management module. After each process node of the fault field processing work order is completed, the field fault processing process and image data are returned to the marketingsystem in real time through the data extraction and transmission module; and the marketing system pushes the progress state of the on-site fault processing flow to the marketing personnel terminal or / and the user terminal according to the returned on-site fault processing progress and the image data.

Description

technical field [0001] The invention relates to management system technology, and mainly relates to an on-site fault handling management system based on a mobile operation terminal. Background technique [0002] With the reform of the power system, the work of optimizing the business environment is vigorously promoted. Serving the economic and social development and the happiness of the people's better life is the implementation of corporate social responsibility. Adhering to the service tenet of "people's electric industry for the people", it promotes power supply services Shift from professional-led to client-centric. In the traditional power supply service management, especially in the aspects of on-site failure emergency response management, service normative operation management, on-site operation monitoring management, and service personnel work standard constraint management, its management level needs to be improved urgently. [0003] For a long time, the on-site fa...

AI Technical Summary

Problems solved by technology

In terms of on-site troubleshooting management, the working status of the on-site personnel is also uncontrollable. When the on-site operators can arrive at the site and when they can complete the work, the specific location, detailed task status and other information cannot be known. Simply relying on simple communication and reporting after work, this affects the management level and management efficiency of the site to a large extent

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