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Evaluation method, system, equipment and storage medium for hospital smart service

An evaluation system and hospital technology, applied in the direction of medical and health care resources or facilities, instruments, data processing applications, etc., can solve the problems of injustice, objectivity, and comprehensive evaluation results.

Active Publication Date: 2020-12-22
WINNING HEALTH TECHNOLOGY GROUP CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The technical problem to be solved by the present invention is to provide a method, system, equipment and storage medium for the evaluation of hospital smart services in order to overcome the shortcomings of the prior art that the evaluation results of hospital smart services are not comprehensive enough, not objective enough, and not fair enough

Method used

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  • Evaluation method, system, equipment and storage medium for hospital smart service
  • Evaluation method, system, equipment and storage medium for hospital smart service
  • Evaluation method, system, equipment and storage medium for hospital smart service

Examples

Experimental program
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Effect test

Embodiment 1

[0098] An evaluation method for hospital smart services, such as figure 1 As shown, the evaluation methods include:

[0099] S10. Preset a patient survey question bank; the patient survey question bank stores multi-level questionnaire questions corresponding to the content of the hospital's smart service; it should be said that the generation of the patient survey question bank in this embodiment is based on the existing national The promulgated "Hospital Smart Service Grading Evaluation Standard System (Trial)", hereinafter referred to as the "Standard" is generated. If the relevant implementation standards change, the corresponding questionnaire questions in the patient survey question bank will also be updated and modified accordingly. Specifically, the system function evaluation content of levels 1-5 in the "Standard" is converted into questions for patient-oriented surveys, which fully covers the evaluation items that patients can directly experience the service effect wh...

Embodiment 2

[0132] The evaluation method of the hospital smart service in this embodiment is further improved on the basis of Embodiment 1. In order to further ensure that the results of the questionnaire survey on the patients are more objective, as follows Figure 4 As shown, after step S10, the evaluation method also includes:

[0133] S11. Weighting each questionnaire item in the patient survey item bank based on an expert scoring method;

[0134] Further, see Figure 5 , step S51 specifically includes:

[0135] S511. For each patient category, determine the mapping value corresponding to the serial number of each questionnaire topic in each target questionnaire topic level according to the weight of each questionnaire topic in each target questionnaire topic level under each target questionnaire topic category scope;

[0136] S512. Obtain the number of target questionnaire items and target values ​​based on the random number function;

[0137] S513. Match each target numerical va...

Embodiment 3

[0147] The evaluation method of the hospital smart service in this embodiment is further improved on the basis of Embodiment 2, such as Figure 6 As shown, after step S11, the evaluation method also includes:

[0148] S12. Presetting a maximum weight value;

[0149] S13. Presupposing that among the questionnaire topics, the questionnaire topics whose weight value is the maximum value of the weight are mandatory questionnaire topics;

[0150] Further, see Figure 7 , in step S51, before step S511, the evaluation method also includes:

[0151] S5101. Preset the first number of mandatory questionnaire questions among the target questionnaire questions under each target questionnaire topic level under each target questionnaire topic category;

[0152] S5102. Randomly extract a first number of mandatory questionnaire topics from all mandatory questionnaire topics under each target questionnaire topic level under each target questionnaire topic category in the survey question ban...

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Abstract

The invention discloses a hospital intelligent service evaluation method, system and device and a storage medium. The method comprises the steps: presetting a patient investigation question bank; presetting a questionnaire grade index table; obtaining a current review level of the hospital to be assessed; determining a target questionnaire level corresponding to the hospital to be evaluated, at least one target questionnaire question level corresponding to the target questionnaire level and the number of target questionnaire questions corresponding to each target questionnaire question level according to the current evaluation level and the questionnaire level index table, and extracting current questionnaire questions from a questionnaire question bank to generate questionnaire questions;generating a questionnaire result corresponding to the questionnaire; and evaluating the hospital smart service according to all questionnaire results of the to-be-evaluated hospital within a presettime. According to the invention, the patients are introduced to participate in the evaluation of the hospital intelligent service, and different types of problems are provided for the patients of different diagnosis and treatment projects, so that the final evaluation of the hospital intelligent service is more comprehensive, objective and fair.

Description

technical field [0001] The invention belongs to the evaluation field of smart medical care, and in particular relates to an evaluation method, system, equipment and storage medium for hospital smart services. Background technique [0002] Hospital smart service is an important part of smart hospital construction, that is, the application of information technology to make the medical service process more convenient and efficient, improve the patient's medical experience, and strengthen the interconnection and sharing of patient information. At present, my country has promulgated the "Hospital Smart Service Classification Evaluation Standard System (Trial)" (National Health Office Medical Letter [2019] No. 236) to divide hospital smart services into O-5 levels to guide hospitals to carry out scientific and standardized smart hospital construction , Promote the use of intelligent and information-based means in hospitals to improve medical treatment and efficiency, and improve th...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/31G06Q10/06G16H10/20G16H40/20
CPCG06Q10/06393G16H10/20G16H40/20G06F16/316
Inventor 范春徐一涵徐安琪李娅韩娇娇王涛刘宁
Owner WINNING HEALTH TECHNOLOGY GROUP CO LTD
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