A multifunctional hotel management system

Abstract

The invention relates to a multi-functional hotel management system, comprising a server, a hotel integrated service application platform and a hotel integrated management application platform, wherein, the hotel integrated service application platform comprises a room reservation module, an intelligent unlocking module, a room service module and an additional service module. The hotel integratedmanagement application platform includes the idle guest room management module, the standby guest room management module, the intelligent lock management module, the additional service management module and the big data analysis module. When the server's source information changes, directional distribution takes place, to ensure that no matter what medium a customer uses to book a room, no room oversold will occur. At the same time, through the cooperation of additional service module, room reservation module, intelligent unlocking module, server, intelligent lock management module and so on,the organic unity of hotel security management and self-service check-in is realized, and the omni-directional ordering demand of customer travel is satisfied.

Description

technical field [0001] The invention belongs to the technical field of hotel management, and in particular relates to a multifunctional hotel management system. Background technique [0002] Traditional hotel check-in requires customers to check-in in the hotel lobby, including checking identity information, paying a deposit, and receiving room cards. During the peak tourist season, customers even need to wait in line. Such a time-consuming check-in will give customers a better check-in experience. brought about adverse effects. [0003] In the prior art, there is already a smart key system used to provide customers with smart hotel check-in, such as "a smart hotel check-in system" disclosed by the patent number CN108171829A, including smart cloud locks, cloud servers and mobile terminals, smart cloud Both the lock and the mobile terminal are connected to the cloud server through a wireless communication network; the mobile terminal includes an identity authentication modul...

AI Technical Summary

Problems solved by technology

Although the above-mentioned technical solution solves the problem of time-consuming check-in time, safety issues are not taken into account. According to the regulations of the national security department, those who have not checked-in are not allowed to take the elevator to the hotel room. In order to meet this According to administrative regulations, often hotel elevators require customers to swipe their cards to start normally

[0004] In addition, most of the existing online room reservation platforms are operated independently, and the same hotel will be connected to multiple online room reservation platforms. Updating and modifying the merchant version of the online room reservation platform one by one not only consumes a certain amount of labor costs, but is also prone to mistakes. The prices on each online room reservation platform or the number of rooms that can be reserved are different, resulting in the phenomenon of "oversold" in hotels. The credibility of the company has brought losses, and it has also left a bad impression on customers

[0005] At the same time, the existing online room reservation platforms often have a single function and only have a single reservation room service. If customers need to buy train tickets, air tickets, scenic spot tickets, restaurant reservations, and special products, they need to enter the corresponding online service platform to make reservations Purchase, cumbersome login and selection operations bring inconvenience to customers

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