Ervice method, a device, a system, a certificate terminal and a medium for conveniently obtaining certificates

Abstract

The invention discloses a service method, a device, a system, a certificate terminal and a medium for conveniently obtaining certificates. The method comprises the following steps: obtaining the identity information of a certificate obtaining person; Judging whether the business application of the card handler is the first application for the certificate according to the identity information of the card handler, if so, sending the video examination request of the card handler to the background service equipment, if not, performing subsequent business application operation; When receiving the consent instruction sent by the background service equipment, accepting the video audit of the card handler; After completing the video audit of the licensing personnel, sending the instructions by thebackground service equipment are received, and if the instructions sent by the background service equipment are the approval application instructions, carrying out the subsequent business applicationoperation. The invention can realize the interconnection of the intelligent certificate handling terminal and the background service equipment, cooperate to realize the seamless connection of the face-to-face meeting and the auditing link, and ensure that the whole business process and the result can comply with the law and be foolproof.

Description

technical field [0001] The invention relates to a convenient service method, device, system, terminal and medium for smart certificate application, and belongs to the technical field of self-service certificate application. Background technique [0002] In recent years, with the continuous development of my country's economy and society, the number of people entering and exiting the country has increased rapidly, and the resulting demand for entry-exit management business and services has also grown rapidly. Although the public security exit and entry management department has adopted a number of measures such as extending office hours and adding convenience service workstations, but limited by many factors such as police resources, business premises, and processing time, the masses handle the application, verification, acceptance, visa, etc. of entry-exit documents. Businesses such as endorsement and payment have to wait in line and travel back and forth, which has problems...

AI Technical Summary

Problems solved by technology

[0004] 1) The business process for the first-time entry-exit certificate is relatively complicated. Generally, the method of making an appointment in advance—submitting materials on the spot for manual acceptance—manually reviewing later—receiving the certificate for residents. People can only submit materials on site at the certificate processing office during working hours. And it may be necessary to run errands many times due to reasons such as unqualified documents; and due to the limited police force, during the peak period of certificate processing, people gather at the certificate office and wait for a long time, which consumes a lot of time and energy, and greatly reduces the happiness of the people

[0005] 2) Some certification halls will provide self-service equipment for people to complete part of the business, but based on the authenticity and security of the certification management requirements, the acceptance process under the common certification service mode still requires the public to go to the certification counter and communicate with the certification police Face to face, identity verification, fingerprint recording, signature, etc. to ensure "real person authentication", the difficulty of obtaining certificates due to time and space still exists

[0006] 3) The existing self-service equipment is managed independently. When people encounter problems during use, they can only wait for the on-site staff to assist them. If the staff is too busy to assist in time, the people will easily feel restless and irritable; on-site work If the personnel cannot handle it, it is necessary to manually report the problem and location of the faulty equipment, and then the technicians will come to repair it, which will increase the cost of manual intervention and management, and reduce the efficiency of troubleshooting

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