Catering service method, computer device, storage medium, and robot

Abstract

The invention is applicable to the catering service field, and provids a catering service method, a computer device, a storage medium and a catering service system, which are applied to a catering service robot. The method comprises: communicatively connecting with a user terminal in response to a connection request of the user terminal; controlling the catering service robot to move to a designated position according to a service request instruction sent by the user terminal; displaying service information containing at least meal information to a user; receiving the ordering information of the user, and sending the ordering information to the meal configuration terminal. The invention avoids manual error and falling into single position by placing a single order on the spot of the robot.The ordering information can be transmitted in real time to reduce the production time, and the user can know the situation of the meal at any time, and the ordering information can show the production ingredients and the production process of the meal to the user, and the hot-selling products can be recommended, so that the sales volume of the restaurant can be increased to a certain extent; Atthe end of the order, the method can also provide proofreading service for the guests to avoid ordering mistakes.

Description

technical field [0001] The invention belongs to the field of catering services, and in particular relates to a catering service method, computer equipment, storage media and robots. Background technique [0002] At present, the ordering method of most catering industries is mainly completed by the customer or the service staff first, and the service staff then takes the handwritten order to the PC to place the order. In some catering industries, the ordering method is through the customer entering the restaurant The official account places an order by itself. However, in these ordering methods, the service staff does not place the order on the spot when the customer orders, and the order may be placed due to the negligence of the service staff; moreover, the number of dishes on the menu is more than ten, and the tastes of the customers are very different. There are also requirements, for example, some customers cannot eat garlic, and some customers do not know whether a cer...

AI Technical Summary

Problems solved by technology

However, in these ordering methods, the service staff does not place the order on the spot when the customer orders, and the order may be placed due to the negligence of the service staff; moreover, the number of dishes on the menu is more than ten, and the tastes of the customers are very different. There are also requirements, for example, some customers cannot eat garlic, and some customers do not know whether a certain dish contains ingredients they are allergic to, etc., and customers cannot learn more about the food when they enter the official account to place an order, and they cannot make suggestions on the taste of the food. In addition, the service provided by the robot is mainly to execute the instructions sent by the management personnel, and it cannot serve the guests autonomously. It lacks autonomy and cannot allow users to have a good service experience.

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