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Method, device, and computer-readable storage medium for determining keywords and answers

A technology for determining methods and keywords, applied in the field of natural language processing, can solve problems such as affecting user experience, unable to accurately understand the intent of the question, unable to make appropriate responses, etc., to achieve the effect of improving user experience

Active Publication Date: 2021-06-29
BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD +1
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  • Abstract
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Problems solved by technology

[0005] The inventors of the present disclosure have found the following problems in the above-mentioned related technologies: the generation of answers needs to rely on pre-prepared marked corpus or question-answer pairs as prior knowledge for robot learning, resulting in the inability to accurately understand the intention of the question when encountering an unknown question, and unable to Make appropriate responses that affect the user experience

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  • Method, device, and computer-readable storage medium for determining keywords and answers

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Embodiment Construction

[0032] Various exemplary embodiments of the present disclosure will now be described in detail with reference to the accompanying drawings. It should be noted that relative arrangements of components and steps, numerical expressions and numerical values ​​set forth in these embodiments do not limit the scope of the present disclosure unless specifically stated otherwise.

[0033] At the same time, it should be understood that, for the convenience of description, the sizes of the various parts shown in the drawings are not drawn according to the actual proportional relationship.

[0034] The following description of at least one exemplary embodiment is merely illustrative in nature and in no way intended as any limitation of the disclosure, its application or uses.

[0035] Techniques, methods and devices known to those of ordinary skill in the relevant art may not be discussed in detail, but where appropriate, such techniques, methods and devices should be considered part of t...

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Abstract

The present disclosure relates to a keyword determination method, device and computer-readable storage medium, and relates to the technical field of natural language processing. The method comprises: dividing sentences in the corpus into multiple words; establishing a first word list according to multiple words, including each word and its frequency of occurrence in the corpus, each word in the first word list Sorting according to its frequency of occurrence; Generate each compound word according to the words obtained by dividing, and the compound word is made up of N words, and N is greater than or equal to 2; Establish a second word list according to each compound word, and the second word list includes each compound word and its According to the frequency of occurrence in the corpus, each compound word in the second word list is sorted according to its frequency of occurrence; according to the frequency of occurrence and the ordering situation of each word in the first word list, and the compound words that contain each word in the second word list The occurrence frequency and ranking of each keyword are determined. The technical solution of the present disclosure can improve user experience.

Description

technical field [0001] The present disclosure relates to the technical field of natural language processing, and in particular to a keyword determination method, a keyword device, and a computer-readable storage medium. Background technique [0002] Now a new wave of artificial intelligence and machine learning is sweeping the world, and it has had a profound impact on all walks of life. Based on artificial intelligence, big data and deep learning, natural language understanding and natural language generation technology have made great progress in recent years. [0003] With the fragmentation of information, the diversification of services, and the increasing cost of labor, the use of robot customer service based on natural language understanding and natural language generation is gradually replacing manual customer service. It is the general trend to receive customers throughout the process and solve customer problems. . [0004] In a related technology, the robot compar...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332G06F16/33
Inventor 梁仕强
Owner BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD
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