Customer information management system and method

Abstract

The invention provides a client information management system and method and relates to the technical field of information management. The client information management system comprises a master server and a plurality of sub-servers in communication connection with the master server. The sub-servers are arranged at different network nodes respectively; and the plurality of network nodes form a bottom-layer loop chain of the system. Each sub-server is used for connecting with a client terminal, receiving client information input by a client through the client terminal and storing the client information into a corresponding sub-database. The master server comprises an information synchronization module, an information query module and an information update module. The client information management system and method enable the client information to be shared at different network nodes, thereby making it easier for clients to query, preventing the clients from inputting the client information repeatedly and frequently at different network nodes, and improving information management efficiency.

Description

technical field [0001] The invention relates to the technical field of information management, in particular to a customer information management system and method. Background technique [0002] The traditional customer information management solution is a closed and centralized customer information storage and management. Customer information is stored inside the organization or organization, managed by the customer information management system, and related service interfaces are provided to internal and external systems. It is based on the past The customer information management method of the traditional local area network architecture and the corresponding information system architecture, this kind of customer information management method has not adapted to and lagged behind the development of the Internet architecture and the corresponding information system architecture of the current era, not only the update of customer information is not timely, but also the managem...

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Problems solved by technology

[0002] The traditional customer information management solution is a closed and centralized customer information storage and management. Customer information is stored inside the organization or organization, managed by the customer information management system, and related service interfaces are provided to internal and external systems. It is based on the past The customer information management method of the traditional local area network architecture and the corresponding information system architecture, this kind of customer information management method has not adapted to and lagged behind the development of the Internet architecture and the corresponding information system architecture of the current era, not only the update of customer information is not timely, but also the management Customer information also lacks authenticity, while management costs are relatively high, and management efficiency is low

[0003] Aiming at the above-mentioned traditional customer information management system's backward management method, high cost, and low management efficiency, no effective solution has been proposed yet.

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