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Order information processing method, device and system

A technology of an information processing system and an information processing method, which is applied in data processing applications, payment system structures, buying and selling/lease transactions, etc., can solve problems such as reduced check-in experience, inconvenient payment, and low front desk work efficiency, so as to avoid long-term The effect of waiting and improving efficiency

Inactive Publication Date: 2018-01-16
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Taking the hotel industry as an example, the traditional "online room reservation and offline check-in" service has at least the following problems: First, payment is inconvenient
At present, the traditional booking method and online booking method require users to pay cash higher than the room rate, or bank card pre-authorization, or online payment tools to pay a certain deposit. The procedures are very cumbersome and will occupy the user's funds
In addition, due to the uncertainty of the hotel's geographical location and network signal, if users use online payment tools in the hotel, they will not be able to use them normally due to network problems. This problem is also a prominent problem facing O2O now.
Another problem is that the work efficiency of the front desk of the hotel is low: check-in, check-out and other procedures at the front desk are generally concentrated. Causes a large number of users to wait, resulting in reduced hotel efficiency and reduced check-in experience

Method used

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  • Order information processing method, device and system
  • Order information processing method, device and system
  • Order information processing method, device and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0079] First of all, the first embodiment provides an order information processing system from a system perspective, see figure 1 , the system may include: a first user data processing system 101 and a server 102;

[0080] in,

[0081] The first user data processing system 101 is configured to: determine the identification information of the second user when processing the service request of the second user, and submit the identification information of the second user to the server;

[0082] The server 102 is used to: verify the credit authority of the second user, and if the verification is passed, notify the first user data processing system 101 to generate a business order, and upon receiving the first user data processing system 101 submitted When the consumption resource information corresponding to the business order is used, the business order is terminated according to the consumption resource information and the payment account information associated with the second ...

Embodiment 2

[0086] The second embodiment provides an order information processing method from the perspective of the first user data processing system, see figure 2 , the method may include the following steps:

[0087] S201: The first user data processing system determines the identity information of the second user when processing the service request of the second user;

[0088] Wherein, the first user data processing system may be an enterprise management platform client used by the first user. This enterprise management platform client may establish a cooperative relationship with a server that can provide the "credit saving" function, and the two may be pre-opened. Its own standardized interface is given to the other party, so that the two can realize direct connection and intercommunication. Alternatively, the first user data processing system may also be provided for the first user with a server that provides the "credit live" function. A user client, etc.

[0089]In this embod...

Embodiment 3

[0109] The third embodiment corresponds to the second embodiment, and is introduced from the perspective of the server. see image 3 , the third embodiment provides a method for processing order information, the method may include the following steps:

[0110] S301: The server receives the identification information of the second user;

[0111] Wherein, the identification information may be submitted by the first user data processing system when processing the service request of the second user.

[0112] The server here refers to the server that provides credit live service support. For example, if the corresponding credit live service support service is provided by Ali Travel, Alipay and other systems, the server here can refer to the server of Ali Travel, Alipay server and so on.

[0113] S302: Verifying the credit authority of the second user;

[0114] S303: If the verification is passed, return a verification passed message to the first user data processing system, so t...

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PUM

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Abstract

The embodiment of the invention discloses an order information processing method, device and system, and the method comprises the steps: determining the identity recognition information of a second user when a first user data processing system processes a business request of the second user; submitting the identity recognition information of the second user to the server so that the server carriesout the credit authority verification of the second user; generating a business order after a verification success message is received, and submitting the business order to the server; and submittingthe consumption resource information of the business order to the server so that the server ends the business order according to the consumption resource information and the information of a paymentaccount correlated with the second user. According to the embodiment of the invention, the method can achieve the improvement of efficiency, and also can avoid the long-time waiting for the second user who is handling the business.

Description

technical field [0001] The present application relates to the technical field of order information processing, in particular to an order information processing method, device and system. Background technique [0002] With the continuous expansion of e-commerce trading platforms and online payment services, the importance of the offline-to-offline (O2O) market has gradually become prominent, and "living" and "travel" in "clothing, food, housing and transportation" are very important components. People The pursuit of the quality of travel services and car rental services has also risen to a new level. In this context, the hotel industry and car rental industry in the future will need to be upgraded to new heights in terms of technical equipment, marketing models, operating efficiency, and service concepts in order to meet consumer expectations and enhance industry competitiveness. [0003] Taking the hotel industry as an example, the traditional "online room reservation and o...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06
CPCG06Q10/02G06Q20/4037G06Q20/4097G06Q50/12G06Q50/14
Inventor 李少华胡光华黄宇舟梁波王联罗江威袁超杨舒琴
Owner ALIBABA GRP HLDG LTD
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