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Network service quality monitoring method and device

A network service and quality technology, applied in the field of network operation and maintenance, can solve problems such as low monitoring accuracy and wrong judgment of service quality, achieve high accuracy, avoid judgment errors, and ensure accuracy

Active Publication Date: 2017-09-26
HUAWEI TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Since the user's data service quality is time-sensitive in the telecommunications network, the use of a fixed exception threshold may cause errors in judging the service quality, and its monitoring accuracy is low

Method used

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  • Network service quality monitoring method and device
  • Network service quality monitoring method and device

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Embodiment Construction

[0047]In order to make the purpose, technical solution and advantages of the present disclosure clearer, the implementation manners of the present disclosure will be further described in detail below in conjunction with the accompanying drawings.

[0048] Before explaining the present disclosure in detail, a brief introduction is made to the network service quality monitoring system involved in the present disclosure.

[0049] see figure 1 , the network service quality monitoring system involved in this disclosure is deployed in such as figure 1 The data collector (Probe) is mainly used to collect and process the data transmitted between the core network (PS CORE) and the radio access network (Residential Access Network, RAN).

[0050] PS CORE, also known as the core network, is an intranet used by operators to connect wireless base stations to the back-end public switched telephone network (Public Switched Telephone Network, PSTN) or other data networks. A router (Route) is...

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Abstract

The invention provides a network service quality monitoring method and device and belongs to the technical field of network operation and maintenance. The method comprises steps as follows: historical monitoring data of to-be-monitored indexes in multiple historical moments are acquired, the historical monitoring data at multiple historical moments are clustered, multiple time frames are obtained, and each time frame comprises historical monitoring data in at least one historical moment; abnormal thresholds of the to-be-monitored indexes at multiple time frames are acquired on the basis of the historical monitoring data in at least one historical moment contained in multiple historical moments; the network service quality is monitored on the basis of abnormal thresholds of the to-be-monitored indexes at multiple time frames. The multiple historical moments are clustered, the multiple time frames are clustered, and the abnormal thresholds of the to-be-monitored indexes at the time frames are determined, so that the abnormal thresholds at the time frames are generated according to historical monitored data, following monitoring of the network service quality according to the abnormal thresholds better accords to the actual scene, misjudgment of the network service quality is avoided, and the monitoring accuracy is higher.

Description

technical field [0001] The present disclosure relates to the technical field of network operation and maintenance, and in particular to a method and device for monitoring network service quality. Background technique [0002] With the maturity and popularization of 3G / 4G network technology, more and more users start to use data services through mobile phones. In order to provide users with a good user experience, operators need to pay attention to the key performance indicator (Key Performance Indicator, KPI) of the overall network and also pay attention to the key quality indicator (Key Quality Indicator) of the user's data service in real time. Indicator, KQI), therefore, it is necessary to monitor the KQI of the data service, and give an alarm when the data service is abnormal, so as to optimize the network in time. [0003] Currently, data services used by users are usually monitored based on service KQIs. The business KQI monitoring system is set with an abnormal thre...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/26
CPCH04L43/04H04L43/08H04L43/16
Inventor 刘德体何慧茹
Owner HUAWEI TECH CO LTD
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