ATM help seeking terminal

Abstract

The invention provides an ATM help seeking terminal. The ATM help seeking terminal comprises an iris recognition device, a vein recognition device, an adjusting device, a voice prompt device and a server. The iris recognition device, the vein recognition device, the adjusting device and the voice prompt device are all connected with the server through optical fibers. The iris recognition device can track users within a large work scope and a remote distance in a full-intelligent mode, and automatic collection and recognition of iris images are achieved; the vein recognition device collects images of veins in fingers and palms through a camera and carries out recognition. The ATM help seeking terminal only determines information of a user, matches the information of the user with information of a bank account through database comparison, and password inputting and account number inputting are omitted; voice prompt and remote database are integrated, intelligentization and humanization are achieved, and the requirements of disabled people are met. The intelligentized, humanized, flexible and practical design of the ATM help seeking terminal conforms to the modern design concept, the requirements of special groups are considered, and humanistic care is better reflected.

Description

technical field [0001] The invention relates to a bank auxiliary device, in particular to an ATM help-seeking terminal. Background technique [0002] At present, the traditional ATM machines are all functionally set according to the needs of the majority of people, without considering the needs of special groups such as the blind and the disabled. For example, the entrance of the existing ATM machine is equipped with an access control system, and the access method is that the user passes the bank card through the card reader to obtain a trigger signal to open the door. Although this way of entry meets the needs of most people and also plays a protective role, it is an objective problem for blind or eye-disease customers to pass through the narrow card reader. In addition, the bottom surface of the existing ATM machine is a fixed design, and the entire ATM machine protection cabin is an integrated production. And the ATM machine casing does not have humanized consideration ...

AI Technical Summary

Problems solved by technology

Although this way of entry meets the needs of most people and also plays a protective role, it is an objective problem for blind or eye-disease customers to pass through the narrow card reader

In addition, the bottom surface of the existing ATM machine is a fixed design, and the entire ATM machine protection cabin is an integrated production

However, the ATM casing has no human considerations in its design.

For customers who are short or in wheelchairs, the counter interface that is suitable for most people is completely inappropriate for these customers

Especially for customers who are disabled and need to sit in a wheelchair, they cannot adapt to the height of the existing keyboard and monitor. Such a design not only has functional defects, but also has serious disadvantages of inhumane and unscientific design

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