Method for providing mobile self-service in air port and system

Abstract

The invention discloses a method for providing mobile self-service in the process of waiting for an airplane. The method comprises the steps: A, user data obtained by a mobile service terminal are verified and analyzed, and flight number information and a corresponding flight of a user are obtained; B, the mobile service terminal interacts with a backstage service system to obtain service data; C, the mobile service terminal establishes indoor real-time locating information of the mobile service terminal and provides at least one path from the current position to a flight boarding gate corresponding to the service data or a pointed position according to the service data and the real-time locating information, and navigation prompting is carried out. The invention further discloses a system achieving the method so as to provide personalized one-to-one flight information, locating and navigation prompting for a passenger waiting for the airplane in an air port, provide the path leading to the boarding gate, estimate the required time, and bring convenient, comfortable and pleasing waiting experience to the passenger.

Description

technical field [0001] The invention relates to a self-service method and system applied in a wireless sensor network, in particular to an airport mobile self-service method and system when waiting at an airport. Background technique [0002] The civil aviation industry has developed rapidly in recent years. At present, the total scale of China's civil aviation industry has leapt to the second place in the world. Rapidly growing passenger demand and increasingly complex aviation environment have brought new challenges to airports and airlines. At present, the way that airports provide flight information for passengers is mainly to rely on bulletin boards to scroll and display flight information such as flight number, airline, departure place, stopover place, destination, and planned departure time, and to assist in the use of broadcasting to push flight information. With the rapid growth of the number of air passengers, the number and size of airport terminals continue to ...

AI Technical Summary

Problems solved by technology

First of all, because bulletin boards and broadcasts are limited by their number and installation location, the probability of passengers missing or misunderstood related announcements and broadcast information is relatively high, which may easily lead to passengers not being able to obtain instant flight information at the airport in a timely and accurate manner; secondly, Announcements and broadcast information are one-way, one-to-many release methods, which lack pertinence, convenience and interactivity; moreover, even if passengers obtain timely flight information, how to arrange time reasonably and arrive at the boarding gate accurately, it's not easy

The above problems make passengers' waiting experience generally poor, and sometimes even disputes between passengers and the airport

Images