Method, equipment and system for handling business

Abstract

The invention discloses a method, equipment and system for handling business, which belongs to the technical field of information processing. The method includes: connection through the public service platform and the third party service providers to establish, and obtain business processing request; the business for a request through public service platform to third party service providers; receiving the third party service provider forwarding through public service platform returned to business process response; at the same time, the connection is established by means of public service platform and terminal, and receiving the forwarded through public service platform of the business request sent by a terminal; acquiring the corresponding business processing request response according to handle the business, and the business for a response back to the terminal through public service platform, to complete the business management. The present invention through public service platform will be terminal and service system to establish a connection, the terminal and a service system for information exchange, complete business management, thereby enhancing the business convenience, mobility and real-time operation, and improving the efficiency of business.

Description

technical field [0001] The present invention relates to the technical field of information processing, in particular to a method, equipment and system for handling business. Background technique [0002] With the development of the service industry, each service department provides users with more and more services, which are more and more delicate. Therefore, people need to handle more and more services in their lives and work, which are more and more complex, such as , Need to handle booking business, recharge business, query business, membership business, etc. However, as more and more businesses are handled, more and more complex, and the time required to handle business is getting longer and longer, in order to facilitate users to handle business, relevant service departments need to provide users with convenient and effective ways to handle business, so as to increase the number of users. The convenience of handling business shortens the time for users to handle busin...

AI Technical Summary

Problems solved by technology

[0005] Since the business at the counter requires users to line up at the counter to handle the business, the location of the business is limited, and the convenience of handling the business is reduced.

Although online business processing does not limit the location of business processing, it requires a network and Internet access equipment such as computers, which limits the conditions for business processing and reduces the convenience of business processing

At present, mobile phones have become a popular communication tool. The use of mobile phone text messages to handle business neither restricts the location of the business nor the conditions for handling the business. However, the text message can only interact with the service department in the form of text messages. The business content such as seats cannot be described intuitively through text, which increases the communication barriers for handling business and reduces the convenience of handling business

Images