Service control method, service control device and service system

Abstract

The invention provides a service control method, a service control device and a service system. The method comprises a reception step in which an external business request sent by a user is received; a detection step in which existence of new and old different versions of data processing subsystems is detected; a shunting control step in which the external business request is shunted to different versions of the data processing subsystems according to the preset shunting conditions when existence of different versions of the data processing subsystems is detected in the detection step; and a switching step in which the external business request shunted to the new version data processing subsystem is switched from the new version data processing subsystem to the old version data processing subsystem when the new version data processing subsystem is not stable. Therefore, intelligent shunting control of the users is realized, a comprehensive test on the new version service in the updating process is ensured, timely switching and backspacing to the old version service can be realized, and thus an objective of lowering system upgrading risk is achieved.

Description

technical field [0001] The invention relates to a service control method, a service control device and a service system, in particular to the field of mobile service support and the design of a service support system. Background technique [0002] With the impact of the Internet business model on the traditional mobile communication industry, the communication business is becoming more and more Internet-based. The IT system construction of traditional communication companies must gradually adapt to the requirements of the Internet business, transforming to the direction of mobile Internet, and more emphasis on rapid business upgrades and Open and connected. However, due to the diversity of customer needs in the telecommunications industry, the business functions that have accumulated over the years have become more and more complex, and there are more and more crossovers between systems. After system function upgrades, some function points are often abnormal and cannot be us...

AI Technical Summary

Problems solved by technology

In such a complex scenario, how to control the scope of the system upgrade, so that only a very small number of front-end business personnel and a small number of customers can use the upgraded services and functions, and most users still use the old version Stable service. At the same time, when the new version is unstable, it can ensure that the pilot users who use the new version fall back to the old version and can use the service normally. At present, there is no effective solution

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