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Self-service transaction terminal, front-end equipment, self-service terminal system

A self-service transaction and pre-equipment technology, applied in the field of data processing, can solve problems affecting customer experience, unable to interact with customers, and affecting bank service efficiency

Active Publication Date: 2016-05-04
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, these two kinds of current self-service equipment can provide a single function, which is incompetent for comprehensive services such as various insurances, funds, wealth management, bank cards, and electronic banks.
Moreover, the current self-service equipment lacks humanized functions, and cannot interact with customers through video, audio, etc., nor can it distinguish different types of customers, and cannot provide graded services according to customer needs, which affects customer experience and banks service efficiency

Method used

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  • Self-service transaction terminal, front-end equipment, self-service terminal system
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  • Self-service transaction terminal, front-end equipment, self-service terminal system

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Embodiment Construction

[0047] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention more clear, the embodiments of the present invention will be further described in detail below in conjunction with the accompanying drawings. Here, the exemplary embodiments and descriptions of the present invention are used to explain the present invention, but not to limit the present invention.

[0048] The "a self-service transaction terminal, front-end equipment, and self-service terminal system" provided in the embodiment of the present invention is mainly composed of a data processing system, a front-end equipment for a transaction terminal, and a self-service transaction terminal. In the process of explanation, the implementation of a multifunctional self-service terminal system is firstly described to understand the mutual structural relationship of each device in the system, and then the data processing system, transaction terminal front-end equipment, a...

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Abstract

The invention discloses a self-service transaction terminal, front equipment and a self-service terminal system. The self-service transaction terminal is used for transmitting a transaction request in user input information to the transaction terminal front equipment through a communication module, and displaying service transaction information fed back by the transaction terminal front equipment on a touch screen display; the transaction terminal front equipment is used for processing business transaction data in the transaction information according to the service transaction information stored in a data storage device of the self-service transaction terminal after receiving the transaction request transmitted by the self-service transaction terminal, and transmitting client transaction data in the transaction information to a data processing system; the data processing system is used for processing the transaction data according to client information stored in a transaction data storage device after receiving the client transaction data transmitted by the transaction terminal front equipment. By adopting the self-service transaction terminal, the front equipment and the self-service terminal system, the requirement of comprehensive business transaction can be met, and interaction with a client can be realized.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a self-service transaction terminal, front-end equipment and a self-service terminal system. Background technique [0002] In recent years, bank outlets are actively deploying self-service equipment in order to further divert the pressure of counter business and increase the transaction rate of out-of-the-counter business. The self-service equipment commonly used by banks is an ATM (Automatic Teller Machine, automatic teller machine) and a multimedia self-service terminal at present. [0003] The most basic hardware structure of ATM is divided into cash-dispensing module, cash box, safe, display, electronic control cabinet, encryption module, communication module, card reader, printer, operator panel, etc. Its software system adopts a C / S (Client / Server, client / server) structure. If there is a version update, it needs to be updated through tools, and the operation and ma...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G07F19/00G07F7/08G06Q40/04
Inventor 王疏艳唐静芝丁浩王峥洲吴羽杰王旭东徐占海
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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