Customer service access method and system and access equipment

A technology for service access and access equipment, applied in the field of communication, can solve problems such as error-prone and complex methods, and achieve the effects of less error-prone, simple configuration, and avoidance of service failures

Inactive Publication Date: 2012-10-03
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0007] The present invention provides a user service access method, system and access equipment, which are used to solve the defects of comp

Method used

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  • Customer service access method and system and access equipment
  • Customer service access method and system and access equipment
  • Customer service access method and system and access equipment

Examples

Experimental program
Comparison scheme
Effect test

example 2

[0043] Example 2: Aging the mapping relationship between the user virtual local area network identifier and the service virtual local area network identifier after receiving the port disconnection notification sent by the home gateway.

[0044] In this embodiment, the access device receives the user port of the first message, and after obtaining the service virtual local area network identifier matched by the message according to the feature information of the first message, it can automatically Establishing the mapping relationship between the user virtual local area network identifier and the service virtual local area network identifier does not need to pre-configure the mapping relationship between the user virtual local area network identifier and the service virtual local area network identifier on the access device, which simplifies the access configuration when the user service is activated; and The user plugs in the network port on the home gateway at will, and can obt...

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Abstract

The invention discloses a customer service access method, a customer service access system and access equipment. The method comprises the following steps of: receiving a first message sent by a family gateway, wherein the first message carries a customer virtual local area network identifier matched with the first message; acquiring a service virtual local area network identifier matched with the first message according to characteristic information of the first message; establishing a mapping relation of the customer virtual local area network identifier and the service virtual local area network identifier according to the customer virtual local area network identifier and the service virtual local area network identifier; and sending the first message to a network corresponding to the service virtual local area network identifier according to the customer virtual local area network identifier and the service virtual local area network identifier. According to the embodiment of the invention, the mapping relation of the customer virtual local area network identifier and the service virtual local area network identifier is not required to be pre-set on the access equipment, so that the access configuration is simplified when a customer service is opened up; errors are difficult to make; and the service smoothness is guaranteed.

Description

technical field [0001] The embodiments of the present invention relate to the technical field of communication, and in particular, to a user service access method, system, and access device. Background technique [0002] With the development of broadband services, there are more and more types of services that home broadband users access. For example, users can access set-top boxes, computers, and telephones through a home gateway, which correspond to Internet Protocol Television (IPTV for short) and high-speed Internet access respectively. (high speed internet; abbreviation: HSI), Internet telephony (Voice over Internet Protocol; abbreviation: VOIP) services. [0003] In existing application scenarios, certain configurations are required to enable services to reach the correct gateway or server. For example, different customer virtual local area networks (Customer Virtual Local Area Networks; CVLAN for short) are established for each service. The CVLAN identifies a service...

Claims

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Application Information

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IPC IPC(8): H04L12/28H04L12/56H04L29/06
CPCH04L12/2878H04L12/4658H04L12/4654H04L12/2898H04L12/2834
Inventor 汪文明陈中洲姚和平
Owner HUAWEI TECH CO LTD
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