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Multi-function service system for catering very important person (VIP) rooms

A service system and multi-functional technology, which is applied in the field of multi-functional catering VIP private room service system, can solve the problems of time-consuming waiting for diners, inconvenience for diners, impossibility of perfect and thoughtful manual service, etc., so as to improve service image and service quality effect

Inactive Publication Date: 2012-07-11
奥琦玮信息科技(北京)有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Everything in this process brings great inconvenience to diners
In the management process of catering establishments, due to the total number of service personnel, high salary costs or too few staff, diners spend time waiting
Manual service cannot be perfected and thoughtful

Method used

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  • Multi-function service system for catering very important person (VIP) rooms
  • Multi-function service system for catering very important person (VIP) rooms

Examples

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Embodiment Construction

[0011] Such as figure 1 As shown, a multifunctional catering VIP room service system according to an embodiment of the present invention includes a private room VIP server 1 and a number of private room VIP service terminals 2 connected thereto. The private room VIP server 1 includes customer personal information Module 11, data synchronization module 12, dish information module 13, data analysis and mining module 14 and video file library module 15. Customer personal information module 11 is used to store and analyze customer personal information, such as birthdays, tastes, cuisine preferences, and taboos The data synchronization module 12 performs data synchronization with the VIP service terminal 2 of the private room, the dish information module 13 is used to add, delete, modify, and search for dish information, and the data analysis and mining module 14 is used to check dish data and customers Data analysis, statistics, mining and in-depth calculations, the audio-visual fi...

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PUM

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Abstract

The invention relates to a multi-function service system for very important person (VIP) rooms, which comprises a room VIP server and a plurality of room VIP service terminals connected with the room VIP server. The room VIP server comprises a customer personal information module, a data synchronism module, a dish information module, a data analysis and mining module and an audio-video document library module. Each room VIP service terminal comprises a customer service module, a broadcast and advertisement module, an audio-video playing module and a dish displaying module. The multi-function service system for the VIP rooms has the advantages that a catering room smart VIP service platform composed of the room VIP service terminals and the room VIP server can provide accurate and intimate service and more accurate dish information for customers, therefore the service image and the quality of hotels are substantially improved.

Description

Technical field [0001] The invention relates to a multifunctional catering VIP room service system. Background technique [0002] At present, in most high-end hotels and restaurants, there will be a TV system, including TV and related accessories, such as DVD or set-top box. However, this system can only play fixed content video or music, and cannot intelligently display and play related content according to the specific conditions of the hotel and guests. In addition, diners almost always wait for the waiter to come and read the recipe during the ordering process, and the waiter will order the food. During the meal, the waiter needs to be there to serve or call the waiter at any time during the meal. You need to call the service staff to check the menu at the cashier to pay. Everything in this process brings great inconvenience to the diners. In the management process of catering establishments, due to the total number of service personnel, the salary cost remains high or due...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/12
Inventor 邹广伟吴敏纲梁禹孔令博
Owner 奥琦玮信息科技(北京)有限公司
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