Secondary-confirmation type queuing machine and secondary-confirmation queuing method

Abstract

The invention provides a secondary-confirmation type queuing machine and a queuing method therefor, which belong to the technical field of automation. The invention aims to provide an intelligent queuing machine with the function of secondary confirmation, and a corresponding queuing method. The secondary-confirmation type queuing machine consists of a queuing machine and a secondary confirmation device, wherein the queuing machine is used for generating queue numbers and simultaneously generating secondary confirmation information corresponding to the queue numbers, and the secondary confirmation device is connected with a host computer in the queuing machine and is used for receiving the secondary confirmation information and transferring the information to the host computer. In the process of calling numbers, the queuing machine prompts customers to utilize the secondary confirmation information obtained when tickets are got to perform secondary confirmation in advance in real time before a forthcoming call number, and the customers that have fingerprint data stored when getting the numbers only need to perform secondary confirmation with fingerprints. A queuing machine program identifies the customers in a queuing field through secondary confirmation; and the queuing machine automatically filters out and does not call the queue numbers of people not in the queuing field, thereby preventing calls for people-free numbers from wasting time and reducing efficiency.

Description

technical field [0001] The invention relates to an intelligent queuing machine with a secondary confirmation function and a secondary confirmation queuing method, belonging to the technical field of automation. Background technique [0002] The existing queuing machine includes the following functional components: cabinet, host, power supply, touch screen, LED display, pager, printer, speaker, card reader and connection line, etc., which completes all the functions of the existing queuing machine; the main function is to take Number, print queue ticket, pager call number, LED screen prompts call number information, voice call, evaluator collects evaluation information, among which pager can realize multiple call and queue adjustment functions. Customers cannot know the queue information on the queuing machine before picking up tickets. For customers who have already picked up tickets, if there are too many people in front of the queue and they give up the queue, leave tempor...

AI Technical Summary

Problems solved by technology

Customers cannot know the queue information on the queuing machine before picking up the tickets. For customers who have already picked up the tickets, if there are too many people in the front line and give up the queue, leave temporarily due to something and cannot rush back in time, and repeatedly pick up tickets, etc., it will directly cause unmanned queue number

Existing queuing machines cannot distinguish valid queue numbers from unmanned queue numbers, wasting time when calling unmanned queue numbers, and reducing efficiency

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