Remote diagnosis system and method

Abstract

The invention provides a remote diagnosis system and the method. The remote diagnosis system comprises a background client and a diagnosis end and the diagnosis end comprises a main control board and at least one target board connected with the main control board; the background client is used for building a debugging channel between the client ends according to the diagnosis information and sending the debugging command to the main control board; the main control board is used for receiving the debugging command and sending the debugging command to the target board; the target board comprises a debugging processing module used for receiving the debugging command and carrying out the input-output redirection and executing the debugging command after receiving the debugging command, and returning the executing results to the background client according to the output direction determined by the input-output redirection operation. The invention utilizes the function of the input-output redirection of the target board to carry out the forwarding through the main control board and a switching board and implements remotely logging in the target board such as the malfunctioned single board, thus solving the problem that the difficulty is applied to the remote log-in when the target board can not be directly connected with the computer.

Description

technical field [0001] The invention relates to debugging technology, in particular to a remote diagnosis system and method. Background technique [0002] In the maintenance process of communication equipment, once the equipment fails, a timely and effective method must be provided to collect relevant information of the equipment. [0003] Usually, when a device fails, it will notify the background through the alarm system, and record the relevant process, register and other status information when the abnormal state occurs through the exception handling system of the device. But sometimes this information is not enough, and you need to log in to the fault board to collect more other information. [0004] The usual ways to log in to the target board are: [0005] 1. Log in through the serial port. When debugging, connect the serial port of the target board to the serial port of the PC through the serial port cable, log in to the target board through the serial port softwa...

AI Technical Summary

Problems solved by technology

[0010] The purpose of the present invention is to provide a remote diagnostic system and method to solve the problem that the diagnostic system and method of the prior art cannot remotely log in to the target board when the target board to be diagnosed cannot be directly connected to a computer such as a PC. technical problem

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