Image job totaling apparatus and image job totaling system

Abstract

An image job totaling apparatus which acquires an operating state of an image processing apparatus detects occurrence of an error in the image processing apparatus at an early stage, while reducing the load of processing to acquire the operating state as much as possible. A job information notification section 212 of an image processing apparatus (A) 2 notifies image job processing information to an account server 1 each time print processing or copy processing is performed. A totalization processing section 111 performs totalization processing to the image job processing information sent from the image processing apparatus (A) 2. A status transmission section 211 of the image processing apparatus (A) 2 transmits an error state and the amount of consumables of the image processing apparatus (A) 2 in response to a request of a status acquisition management section 113 of the account server 1. A notification frequency management section 114 of the account server 1 calculates a notification frequency of the image job processing information sent from the image processing apparatus (A) 2, and the status acquisition management section 113 performs a status request to the image processing apparatus (A) 2 on the basis of the notification frequency.

Description

technical field [0001] The present invention relates to an image job accumulating device and an image job accumulating system for monitoring and accumulating the processing status of an image processing device. Background technique [0002] In recent years, there are image processing device management servers that monitor the processing status of image processing devices having functions such as copying, printing, and facsimile. The management server receives processing results for each job such as copying and printing from the image processing apparatus, and accumulates the processing results. [0003] The manager of the image processing apparatus can know the utilization status of each image processing user and the consumption amount of consumables such as paper and toner by using the management server to perform accumulation, and can perform payment or order consumables accordingly. [0004] Furthermore, the management server periodically obtains the location of the erro...

AI Technical Summary

Problems solved by technology

[0007] In JP-A-2002-149382, after the error is eliminated, the job processing status during execution can be accurately accumulated, but for the management server, the processing result cannot be received during the error occurrence, so no special processing is performed

[0008] In that case, for example, if a part of the image processing apparatus operates normally and performs job processing, but the processing result cannot be received due to an error in the network or the like, there will be a problem in the management server that periodically performs the accumulation process: if the accumulation If the time is during the error occurrence period, the correct cumulative result cannot be obtained

[0009] Moreover, when the processing result is not received, the management server simply judges that the job has not been executed. Therefore, it cannot be recognized that an error has occurred on the image processing device side by not receiving the processing result for a certain period of time, and an alarm cannot be issued.

[0010] On the other hand, by regularly obtaining the current state of the image processing device from the management server, it is possible to detect the occurrence of errors. If the acquisition interval is shortened, it can be detected earlier, but image processing with less frequency of job processing device, the lower the number of error occurrences, the frequent acquisition of status for such an image processing device will increase the processing load of status acquisition on the management server

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