A method and system for realizing central phone stop and recovery in the fixed phone network

Abstract

The present invention provides a method used for achieving concentrative stopping and resetting service for users in a communication fixed network intelligent system. Said method comprises the following steps: for each call, real time ascertaining the intelligent business characteristics of the users related to said call and involving stopping and resetting service; and controlling said call according to ascertained stopping and resetting service intelligent business characteristics to achieve concentrative stopping and resetting service for users. Said call comprises calling and called, said stopping and resetting service related business characteristics are ascertained by inquiring about the user data base SHLE. With the help of SHLR, a calling debt stopping service is achieved by signing the user for calling intelligent business characteristics and / or a called debt stopping service is achieved by signing the user for called intelligent business characteristics. There is also provided a communication fixed network intelligent system for implementing said method by applying SHLR. Said method and system in accordance with the present invention can improve the velocity, efficiency and veracity of worksheet order treatment, by concentrative implementation of dispersive worksheets.

Description

Technical field: [0001] The present invention relates to the technique of implementing user management in the public switching telephone network, more specifically, relates to a method for realizing centralized shutdown and recovery in the telephone network. Background technique: [0002] In the existing telephone network, due to reasons such as user arrears, telecom operators shut down such users so that they can no longer make calls. [0003] FIG. 1 shows a method for implementing user shutdown and recovery in a telephone network in the prior art. As shown in Figure 1, in the existing telephone network, after the traditional shutdown work order is processed by the work order system of the accounting center, it reaches the interface machine of the centralized maintenance center of the exchange through the DCN network (data communication network) (such as F150 CMOC interface) or switch interface machine, the interface machine sends stop and restart work order commands to ea...

AI Technical Summary

Problems solved by technology

When the above method is adopted, due to the low command interface speed and slow command execution of traditional switches, in the case of a large number of work orders, it will cause arrears to users and failure to stop and restart the machine in time after payment, causing user complaints

For example, if the user fails to shut down in time due to the delay of the work order after the user owes the fee today, after the user pays the fee tomorrow, the execution of the work order will stop, which will cause a strong complaint from the user and seriously affect the quality of customer service

[0006] Various problems in the backlog of traditional downtime work orders, although various measures have been taken, such as optimizing the priority of work order processing, adding related command interfaces, etc., but because the interface mode of work order execution has not been completely changed, work order execution is slow problem not solved

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