System and Method for Dynamic Management of Business Processes

Abstract

The present invention provides a computerized system for modeling a business process, comprising a web server and a database server. The web server implements a user interface to the system. The database server is in operable communication with the web server and comprises a data architecture representing the business process. The data architecture comprises an entity model representing an entity responsible for implementing at least a portion of the business process, a transaction model comprising at least one step defining a business process, a list model representing at least one step in the transaction, the list model comprising a list of at least one entity associated with the transaction; and a task model associated with the list, the task model defining at least one task associated with the at least one step in the transaction.

Description

CROSS REFERENCE TO RELATED APPLICATION[0001]This application claims priority from provisional application Ser. No. of 60 / 191,320, filed Mar. 21, 2000, the contents of which are herein incorporated by reference.COPYRIGHT NOTICE[0002]A portion of the disclosure of this patent document contains material which is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the Patent and Trademark Office patent files or records, but otherwise reserves all copyrights whatsoever.FIELD OF THE INVENTION[0003]Embodiments of the present invention are directed to computer software and systems. More specifically, embodiments of the present invention are directed to customizable computer-implemented systems and software for dynamically creating, managing, and executing business processes such as sales and marketing.BACKGROUND OF THE INVENTION[0004]The need for companies to manage co...

AI Technical Summary

Benefits of technology

"The present invention provides an easily adaptable architecture for building business process management applications. These applications can fit any number of vertical industries with quick modification, because they are parameter driven and can tolerate degrees of change in the requirements. The architecture includes a list engine to maintain the modularity of its components and object classes, and a flexible user interface that provide adaptability and portability to multiple vertical markets. The system implemented in accordance with the invention can perform lead management functions and measurements without extensive recoding, resulting in fast time-to-market, better ease of use, and less cost."

Problems solved by technology

While both database software and the application languages used to access them have evolved considerably in recent years, the approach to building applications has not.

Changing requirements, however, are a given in business today, and changes to requirements is a major factor in the software industry's dismal success rates on custom software projects.

While some of this can be blamed on lack of design skill, it often is simply a function of needs changing from the time when the system was originally constructed.

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