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Inserting value into customer account at point of sale using a customer account identifier

An account and value technology, applied in the field of stored-value card accounts, which can solve problems such as difficulty and time-consuming

Inactive Publication Date: 2007-06-06
E2INTERACTIVE INC D B A E2INTERACTIVE
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0009] For customers, this two-step process is time-consuming
In particular, contacting the central processor, such as the IVR, and navigating through all the prompts to provide all the necessary information would be particularly time-consuming and / or difficult, especially for customers who do not speak the language of the IVR system

Method used

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  • Inserting value into customer account at point of sale using a customer account identifier
  • Inserting value into customer account at point of sale using a customer account identifier
  • Inserting value into customer account at point of sale using a customer account identifier

Examples

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Embodiment Construction

[0023] Many wireless telephone users and recipients of other goods and / or services use prepaid account devices that require payment before services are provided. It should be understood that the use of a prepaid wireless telephone service provider herein is for exemplary purposes only. The present invention relates to any customer account, such as an account provided by one or more providers of goods or services (eg telecommunications services). Examples of prepaid services that the account may provide include: long distance telephone communications, wireless communications, paging, and Internet-enabled communications services, among others. For example, prepaid telecommunications customers may pay as they go, wherein the telecommunications company debits payment for service directly from the customer's account.

[0024] Through a combination of technologies, the present invention provides a customer-friendly process that allows customers to add value (ie, money and use credi...

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PUM

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Abstract

A method of adding a value to a customer account is provided. A request to add a value to a customer account of a customer is received from a point of sale terminal. The request may comprise value identification data associated with the value and account identification data associated with the customer account. The customer account identification data may be entered at the point of sale. The request may be associated with a purchase of the value. The value may be caused to be added to the customer account. During subsequent value purchase transactions, additional value may be added to the account.

Description

[0001] This application is a continuation-in-part of U.S. Patent Application No. 10 / 739,301 filed December 19, 2003 (Attorney Docket No. 64243.000005), which requires filing on November 14, 2003 US Patent Provisional Application No. 60 / 519,630, US Patent Provisional Application No. 60 / 519,629, filed November 14, 2003, and US Patent Application No. 10 / 253,243, filed September 24, 2002. US Patent Application No. 10 / 253,243 claims priority to US Patent Provisional Application No. 60 / 324,333, filed September 24, 2001, and US Patent Provisional Application No. 60 / 396,404, filed July 15, 2002. [0002] This application also claims U.S. Patent Application No. 10 / 712,182 filed on November 13, 2003, U.S. Patent Application No. 10 / 655,828 filed on September 5, 2003, and U.S. Patent Application No. 10 / 655,828 filed on November 3, 2003. Priority of .10 / 698,084. [0003] This application also claims priority to U.S. Patent Application No. 10 / 411,971, filed April 11, 2003, which claims prior...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/00G06Q20/00
CPCG06Q20/204G06Q20/206G06Q40/00G06Q20/28G06Q20/20G06Q40/02
Inventor 菲尔·M·恰基里斯梅里尔·布鲁克斯·史密斯菲利普·C·格拉费斯
Owner E2INTERACTIVE INC D B A E2INTERACTIVE
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