Method for monitoring network service quality and system thereof

Abstract

The invention relates to computer network management technical field, especially a network QoS monitoring system and method based on service grade protocol. And the courses: resolving the whole monitoring courese into parts of plural monitoring functional servcies, determining service grade protocol, analyzing service grade and obtaining QoS monitoring logic, and processing the monitoring functional services according to the obtained logic. And the system comprises: service management agency, calculation service, processing service, service registering center, and SLA executing engine. And the method has very high flexibility and self- adaptivity and can be applied to monitoring qualities of various services.

Description

technical field [0001] The invention relates to the technical field of computer network management, in particular to a service quality monitoring method and system based on service level agreement. Background technique [0002] With the development of the network, more and more services are provided through the network. Network service providers need to provide network service functions and quality according to the actual needs of users. Therefore, monitoring network service quality according to user requirements is very important for users and network service providers. It is very important to say. [0003] The object of traditional network management management is equipment, and the object of monitoring is also network equipment, and the performance parameters of network equipment are obtained from the agent of the equipment. Therefore, with the increase of network services, it is necessary to monitor the performance of network services, that is, network service quality. ...

AI Technical Summary

Problems solved by technology

Different users have different requirements for service quality, so the requirements for service quality monitoring systems are different, which makes the network service quality monitoring process have many uncertainties.

In the three parts of service quality monitoring, the uncertainty is mainly reflected in: 1. The data recorded by the service management agent is different, and the management interface of the service management agent provided by different service providers may be different; 2. Service monitoring The processing and calculation processes in the process are different, different services need to calculate different quality parameters, and the same service has different user needs and signed different service level agreements, resulting in different users' requirements for service quality. For example, some users require network The traffic when the service is provided, and it is calculated every 5 seconds, and some users require the network service to respond quickly, so the response time is calculated, and it is calculated every 30 seconds on average, which leads to the corresponding service data acquisition and monitoring process. The calculation process is also different; 3. The processing after the service evaluation is different. Some users require compensation when the service quality cannot meet the requirements, while some require recording error messages, etc.

[0008] These uncertainties lead to the instability of the service quality monitoring system. When a new service is provided, a new monitoring system is required or the original system needs to be modified, resulting in a waste of resources and prolonging the time for providing new services; at the same time Once the monitoring system is completed, the calculation process in the monitoring process cannot be changed arbitrarily, limiting the user's requirements for service quality

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