Automatic display method and system for incoming message switched by extension telephone

Abstract

This invention discloses an automatic display method for the extension transfer incoming information and its system, among which, the system includes a master server, a telephone interface module, a network communication interface and a customer end computer. The extension number and its related customer end computer address are stored in the master server, which collects the calling incoming number and its dialed called extension number by the telephone interface module and transmits said calling number and its related incoming information of the caller to a computer of the corresponding customer end based on the customer computer address corresponding to the called extension number to display them on the screen, which can transmit the incoming information to computers assigned by the extensions by network and displays the information by multimedia.

Description

technical field [0001] The present invention relates to a method and system for displaying a caller with multimedia type by using network transmission technology combined with traditional telephone exchange. Background technique [0002] Since Telecom opened the Caller-ID function, many applications have been born for it. Since the user can know the caller's phone number information when the ringing tone rings, it can generate a lot of practical application value. Especially in the current business operation of enterprises, the private branch exchange (PBX) and telephone extensions in the enterprise are still very important communication and production tools. If the information of the caller can be obtained on the extension phone, it can indeed help the business increase Lots of productivity. [0003] However, in the traditional switches widely used in enterprises, few of them provide the function of displaying the caller ID. The reason is that the cost of replacement is ve...

AI Technical Summary

Problems solved by technology

For example, adding a caller ID (or caller identification Caller ID) function of the local line terminal and the internal line terminal telephone expansion card, and the internal software program of the switch must be modified to send the caller ID number to the transferred extension phone. It is necessary to replace all the extension devices that want to display the caller ID, and replace it with a telephone with a screen display, so the cost is relatively high, and it is generally difficult for enterprises equipped with traditional switches to accept

Others who simply use the network to transmit text messages or other multimedia information cannot combine with the extension transfer function to display incoming call information on the extension

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