Alarm reminding method and device and storage medium

Abstract

The invention discloses an alarm reminding method and device and a storage medium, relates to the technical field of artificial intelligence, and is used for improving the efficiency and accuracy of judging the risk level of alarm information when a bank system sends out the alarm information, carrying out corresponding emergency disposal in time, improving the efficiency of solving a system abnormality problem corresponding to the alarm information and improving the safety of the bank system. Comprising the steps of obtaining target alarm information sent by an alarm system; performing matching processing on the target alarm information and a historical knowledge base based on a clustering algorithm; if a first historical alarm record of which the similarity with the target alarm information is greater than or equal to a preset similarity is obtained from the historical knowledge base, determining a target risk level corresponding to the target alarm information based on the first historical alarm record; when the target risk level is greater than or equal to a preset risk level, first early warning information is sent out; the first early warning information is used for indicating a target risk level corresponding to the target alarm information. The embodiment of the invention is applied to a scene in which the alarm information is sent.

Description

technical field [0001] The invention relates to the technical field of artificial intelligence, and in particular, to an alarm reminder method, device and storage medium. Background technique [0002] At present, in the 24-hour duty work of the bank's operation and maintenance team, when the bank system issues an alarm message, the operation and maintenance personnel can only rely on their own experience combined with transaction volume and other other factors when contacting the person in charge of the corresponding system to confirm the impact of the alarm information on the bank system. System information, as well as search historical alarm information and related feedback, make a preliminary judgment on the risk level of the current alarm information, so as to deal with system problems accordingly according to the predicted risk level. [0003] However, due to the diversity of bank application systems, there are more and more alarm information, and the large amount of al...

AI Technical Summary

Problems solved by technology

[0003] However, due to the diversity of bank application systems, there are more and more alarm information. A large number of alarm information increases the difficulty for operation and maintenance personnel to judge the risk level of each alarm information. Using the above method to determine the risk level of alarm information often leads to A higher time cost will be generated, which will correspondingly prolong the processing time of the system problem corresponding to the alarm information, and even miss the best processing time, causing the online impact of the banking system

[0004] Therefore, when the banking system sends out alarm information, the operation and maintenance personnel cannot quickly and accurately judge the risk level of the alarm information in a timely manner, and thus cannot perform emergency response in a timely manner, and the efficiency of solving the system problems corresponding to the alarm information is poor.

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