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Hotel guest room cleaning processing method and system based on structured segmented storage

A segmented storage and cleaning treatment technology, applied in the field of hotel room cleaning treatment method and system based on structured segmented storage, can solve the problems of opaque hotel room cleaning process and inability of guests to know the cleanliness of the guest room in a timely and effective manner. Achieve the effect of enhancing trust, improving hotel performance, and improving transparency

Pending Publication Date: 2022-06-03
BEIJING UNISOUND INFORMATION TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] For this reason, the present invention provides a method and system for hotel room cleaning based on structured segmented storage, which solves the problem that the hotel room cleaning process is opaque, and guests cannot timely and effectively know the cleanliness of the guest room they are staying in.

Method used

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  • Hotel guest room cleaning processing method and system based on structured segmented storage
  • Hotel guest room cleaning processing method and system based on structured segmented storage
  • Hotel guest room cleaning processing method and system based on structured segmented storage

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0041] see figure 1 , Embodiment 1 of the present invention provides a method for cleaning hotel rooms based on structured segmented storage, comprising the following steps:

[0042] S1. Store room information and cleaning staff information, and associate the cleaning staff information with the room information;

[0043] S2. Preset cleaning rules for the guest rooms, where the cleaning rules include cleaning steps for items in the designated guest rooms;

[0044] S3. Send the cleaning rules of the designated guest room to the associated cleaning staff;

[0045] S4, videotaping the process scene of the cleaning staff cleaning the designated guest room according to the cleaning rules;

[0046] S5, dividing the video into structured segments;

[0047] S6. The video file of the process scene of cleaning the designated guest room is provided for viewing by the staying user.

[0048] In this embodiment, the guest room information includes a room number, and the cleaning staff in...

Embodiment 2

[0060] see Figure 4 , Embodiment 2 of the present invention also provides a hotel room cleaning processing system based on structured segmented storage, including:

[0061] The associated storage module 1 is used for storing guest room information and cleaning staff information, and associating the cleaning staff information with the guest room information;

[0062] The cleaning rule configuration module 2 is used to preset the cleaning rules of the guest rooms, and the cleaning rules include the steps of cleaning items in the designated guest rooms;

[0063] Cleaning rule sending module 3, for sending the cleaning rules of the designated guest room to the associated cleaning staff;

[0064] The cleaning recording module 4 is used for recording the process scene of cleaning the designated guest room by the cleaning staff according to the cleaning rules;

[0065] Video segmenting module 5, for segmenting the video into structured segments;

[0066] The cleaning video transm...

Embodiment 3

[0076] Embodiment 3 of the present invention provides a non-transitory computer-readable storage medium, where the computer-readable storage medium stores a program code for a method for cleaning a hotel room based on structured segmented storage, the program code including a method for Execute the instructions of the method for cleaning hotel rooms based on structured segmented storage of Embodiment 1 or any possible implementation manners thereof.

[0077] A computer-readable storage medium can be any available medium that can be accessed by a computer or a data storage device such as a server, a data center, or the like that includes an integration of one or more available media. The usable media may be magnetic media (eg, floppy disks, hard disks, magnetic tapes), optical media (eg, DVD), or semiconductor media (eg, Solid State Disk (SSD)), and the like.

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PUM

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Abstract

The invention discloses a hotel guest room cleaning processing method and system based on structured segmented storage, and the method comprises the steps: storing guest room information and cleaner information, and associating the cleaner information with the guest room information; presetting a cleaning rule of the guest room, wherein the cleaning rule comprises an article cleaning step of the specified guest room; the cleaning rule of the designated guest room is sent to the associated cleaning personnel; recording a process scene of cleaning the specified guest room by a cleaner according to the cleaning rule; segmenting the video into structured fragments; and the video file for cleaning the specified guest room process scene is provided for check-in users to check. The hotel guest room cleaning transparency is greatly improved, the sense of trust of guests on hotel management is improved, the hotel cleaning process is standardized, the guests can timely and effectively know the cleaning condition of the guest rooms, and improvement of hotel performance is facilitated.

Description

technical field [0001] The invention relates to the technical field of smart hotels, in particular to a method and system for cleaning hotel rooms based on structured segmented storage. Background technique [0002] At present, for hotel rooms, customers are generally concerned about the hygiene of the rooms they stay in. In some star-rated hotels, cleaning staff have been forced to wear smart badges with camera functions to enter the guest rooms for cleaning. The badges are usually fixed on the chest of the cleaning staff by pins or other means. At the same time, the video files of the cleaning process can be accessed through Wi- Fi uploads to the cloud. [0003] In the traditional technical solution, although it is basically sufficient to record the entire cleaning process, this solution has two drawbacks: [0004] First, the cleaning video is usually only accessed by the hotel management after the customer makes a complaint or voluntarily applies for viewing. The custom...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q50/12G06F16/74
CPCG06Q10/06313G06Q10/0633G06Q50/12G06F16/74
Inventor 张泽宇陈吉胜
Owner BEIJING UNISOUND INFORMATION TECH
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