Electric power Alipay life account system and method, and application

A power user and power technology, applied in the field of power equipment, can solve the problems of high cost of reminders, high maintenance cost of user file information, and high pressure on customer service.

Pending Publication Date: 2022-01-04
国网内蒙古东部电力有限公司供电服务监管与支持中心 +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] At this stage, State Grid Mengdong Electric Power needs to further improve the construction and promotion of Internet channels and the cultivation of users' Internet mentality; bills and reminder information are mainly sent through SMS, and the cost of reminders remains high; user file information maintenance costs are high, and The files are inaccurate, which makes it impossible to provide users with precise power services and power value-added marketing business promotion; business halls and 95598 customer service pressure is high, and it is necessary to improve online customer service capabilities through Internet channels combined with innovative technical means

Method used

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  • Electric power Alipay life account system and method, and application
  • Electric power Alipay life account system and method, and application
  • Electric power Alipay life account system and method, and application

Examples

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Embodiment 1

[0047] The present invention provides an embodiment, which is an electric power Alipay life number system, such as figure 1 as shown, figure 1 It is a system business architecture diagram of the present invention.

[0048] The present invention mainly builds service applications based on the open platform of Alipay Life Account, and builds "Internet + service" through back-end business and interface integration.

[0049]The electric power Alipay life number system of the present invention can realize seven core business segments, wherein the marketing business on the electric power Alipay life number platform in the present invention includes platform front-end business and platform back-end business. And the power Alipay life account platform is connected with Alipay and power users through the Internet to realize online payment and service. At the same time, it is connected with the superior State Grid Corporation through the Internet for user analysis and auxiliary decisi...

Embodiment 2

[0061] The present invention also provides an embodiment, which is a method of electric power Alipay life number, such as Figure 4 as shown, Figure 4 It is a flow chart of the method of the present invention, specifically comprising the following steps:

[0062] Step 1. Through the front-end business interface of the Power Alipay Life Account platform, the user actively enters the power user account number to apply for the business;

[0063] Step 2. Power Alipay Life Account uses the electricity account number provided by the user to obtain user information, electricity, electricity charges, and bill data from the marketing business application system, and forms immediate payment, balance inquiry, my bill, etc. in the extension of Power Alipay Life Account Enriched and online electricity services such as electricity bills, payment records, and real-name electricity consumption;

[0064] Step 3. The back-end business of the platform updates the data generated by the busines...

Embodiment 3

[0066] The present invention provides another embodiment, which is an electric power Alipay life number system, such as figure 2 as shown, figure 2 It is a technical architecture diagram of the present invention.

[0067] The technical architecture adopts a multi-layer architecture component technology to separate communication access, business calling, business processing and data mapping, so as to realize loose coupling within the system, so as to respond flexibly and quickly to the needs of the system due to business changes.

[0068] The infrastructure of the present invention includes: network / safety infrastructure, software / hardware platform.

[0069] The system hierarchical structure of the present invention is generally divided into an interface display layer, an application service layer, a basic support layer and a data resource layer, and the system functions are realized through the carrying relationship of services among system components at each level.

[007...

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Abstract

The invention belongs to the technical field of power equipment, and particularly relates to an electric power Alipay life account system and method, and application. The system comprises a platform front-end business and a platform rear-end business, and an electric power Alipay life account platform is connected with Alipay and electric power users through a special line to realize online payment and service; the electric power Alipay life account platform carries out user analysis and auxiliary decision making. According to the embodiment of the invention, the aggregation application of life accounts to 'SGCC Online' APP users is realized for the first time in the domestic power industry, and the aggregation of Alipay service channels to the SGCC Online' users is realized, and accurate flow guidance is realized; accurate electric power service and electric power value-added marketing business promotion can be realized, the work pressure of business halls and electric power grid customer service is reduced, online payment and service are realized, and the online customer service capability can be improved.

Description

technical field [0001] The invention belongs to the technical field of electric equipment, and in particular relates to an electric power Alipay life account system, method and application. Background technique [0002] "Internet +" is accelerating the integration of traditional industries such as electric power and energy, and promoting the rise of new technologies, new models and new formats in the industry. Domestic power grid enterprises "Internet + marketing services" are combining Internet thinking, innovating service ideas and service models to accelerate the Internet layout of the energy industry. [0003] In response to the "Internet +" national strategy, State Grid continues to promote the innovative practice of "Internet + marketing services" new electric power services, and strengthens the construction and operation of online channels. At present, the company's "Internet +" application has begun to take shape. In order to implement the spirit of the two sessions...

Claims

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Application Information

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IPC IPC(8): G06Q20/26G06Q20/40G06Q50/06
CPCG06Q20/26G06Q20/4014G06Q50/06
Inventor 胡浩刘波李文杰石研郭宝财荆志新秦小强樊锐刘婉莹萨初日拉胡博王巳腾张禄晞杨凤玖郑文博郑海涛王景银孙核柳孟兆辉仲维磊王慧林王文文
Owner 国网内蒙古东部电力有限公司供电服务监管与支持中心
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