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Omni-channel unified access platform and method for power marketing system

A technology for power marketing and access methods, applied in data processing applications, instruments, calculations, etc., can solve problems such as unstable operation performance of external channel systems, complex development and maintenance, etc., to improve channel cooperation and business experience, and strengthen channel services ability, optimize channel access management effect

Active Publication Date: 2021-11-12
STATE GRID JIANGSU ELECTRIC POWER CO LTD MARKETING SERVICE CENT +3
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  • Application Information

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Problems solved by technology

[0005] In order to solve the deficiencies in the existing technology, the purpose of the present invention is to provide a unified access platform and method for all channels of the power marketing system, to solve the problems of unstable operation performance and complex development and maintenance caused by the differentiation of external channel systems. Standardize channel access standards, optimize channel access management, strengthen channel service capabilities, and realize unified access, unified monitoring and unified management of omni-channel services

Method used

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  • Omni-channel unified access platform and method for power marketing system
  • Omni-channel unified access platform and method for power marketing system
  • Omni-channel unified access platform and method for power marketing system

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Embodiment Construction

[0035] The application will be further described below in conjunction with the accompanying drawings. The following examples are only used to illustrate the technical solutions of the present invention more clearly, but not to limit the protection scope of the present application.

[0036] The omni-channel unified access platform of the power marketing system of the present invention includes the power marketing system located in the information intranet, the omni-channel access service information external network application located in the information extranet, and the omni-channel access service security interface located in the safe access area. Into the zone application, the power marketing system of the information intranet includes an omni-channel access service intranet application.

[0037] The power marketing system includes a service connection platform, an operation management platform, and an operation and maintenance monitoring platform. Preferably, under the di...

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Abstract

The invention discloses an omni-channel unified access platform and method for a power marketing system. The platform comprises the power marketing system located in an information intranet, an omni-channel access service information extranet application located in an information extranet and an omni-channel access service security access area application located in a security access area. The power marketing system of the information intranet comprises an omni-channel access service intranet application. The Internet channel accesses the power marketing system of the information intranet through the omni-channel access service information extranet application of the information extranet; and the special line channel accesses the power marketing system of the information intranet through the omni-channel access service security access area application of the security access area. The problems of unstable operation performance and complex development and maintenance caused by differentiation of external channel systems are solved, channel access standards are standardized, channel access management is optimized, channel service capability is enhanced, and unified access, unified monitoring and unified management of all-channel services are realized.

Description

technical field [0001] The invention belongs to the technical field of electric power marketing systems, and more specifically relates to an omni-channel unified access platform and method for the electric power marketing system. Background technique [0002] In the process of power marketing business development, it is necessary to interact with many external channels to realize various businesses such as customer payment, collection, withholding, government approval, and comprehensive energy. Just taking Jiangsu Province as an example, there are as many as 52 third-party financial channels that interact with the power marketing system. Most of these channels are connected through provincial direct collection platforms, bank-electricity networking systems, and channel direct connections; The government service platform is connected to the government affairs system, and the water system is connected through the multi-meter integration front-end system. [0003] Since the te...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q50/06
CPCG06Q10/06G06Q50/06
Inventor 唐文升丁晓许道强方学民李志新左强欧阳红周红勇殷勇邓君华赵双双马玉龙
Owner STATE GRID JIANGSU ELECTRIC POWER CO LTD MARKETING SERVICE CENT
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