Intellectual property project service personnel management system and method

Abstract

The invention discloses an intellectual property project service personnel management method, and the method comprises the following steps of receiving a member request, judging a member category, and selecting and notifying a member specialist; approving and initiating a project; and selecting and notifying a project specialist. The invention discloses an intellectual property project service personnel management system, and the system comprises a cloud storage module, a first judgment module, a second judgment module, a third judgment module and a project approval module, and is suitable for the technical field of intellectual property project management. Through setting the service evaluation module, members evaluate member specialists and project specialists through the service evaluation module and input evaluation results into the cloud storage module, an intellectual property project service personnel management system is perfected, value maximization of service personnel is realized, the service personnel are enabled to better concentrate on providing higher-quality products and services, customers can enjoy high-quality transparent services, and the service experience of the customers is improved.

Description

technical field [0001] The invention belongs to the technical field of project management, in particular to a management system and method for intellectual property project service personnel. Background technique [0002] Intellectual property rights, also known as intellectual property rights, refer to the exclusive rights legally enjoyed by obligees to the achievements of their intellectual labor and the marks and reputation in business activities. Generally, they are only valid for a limited time. Various intellectual creations such as inventions , designs, literary and artistic works, as well as logos, names, and images used in commerce, can all be considered as intellectual property rights owned by a certain person or organization, and the existing intellectual property project management is relatively complete; [0003] However, the existing service personnel management system for intellectual property projects is chaotic. Usually, the system randomly assigns member sp...

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Problems solved by technology

[0003] However, the existing intellectual property project service personnel management system is chaotic. Usually, the system randomly assigns member specialists and project specialists to members. It will lead to extremely poor service experience for members. At the same time, the existing system does not have the evaluation function of service personnel. Members may encounter unsatisfactory service personnel next time. The service quality enjoyed by members is extremely poor, and there are not enough service personnel. Provide quality service with heart

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