Enterprise employee training system and training method

Abstract

The invention discloses an enterprise employee training system and training method, and belongs to the technical field of enterprise management, and the system comprises: a display layer which comprises a configuration interface and a client system, the configuration interface provides an administrator to configure the whole system, and the client system provides training personnel to complete training operation; the application layer that comprises a configuration management module and a training and learning module, the configuration management module provides a management service of the configuration interface, and the training and learning module provides a training and learning service of the client system; the service layer that comprises a voice gateway service, a verbal skill editing service, a verbal skill practice service, a courseware learning service, a courseware management service, a message center service, an intelligent analysis service, fluency evaluation, precision evaluation, taboo supervision, break and insert supervision, real-time voice synthesis and voice recognition; the capability layer that comprises an intelligent AI server and provides data calling processing support for the service layer; and the data layer that is used for storing data.

Description

technical field [0001] The invention relates to the technical field of enterprise management, in particular to an enterprise employee training system and training method. Background technique [0002] The rapid development of the market drives the competition among enterprises into service competition. In order to build their own brand image and better serve users, each enterprise needs to continuously improve the ability and quality of business personnel to cope with the current fierce market competition environment. Training has become one of the key tasks of the enterprise, but the traditional training methods have a series of problems such as single method and cumbersome management, which makes the internal training of the enterprise lag behind the market development and lack of better service for market demand. [0003] Existing training methods rely heavily on internal trainers, and the work process involved is generally "organization of courseware, offline teaching an...

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide an enterprise employee training system and training method in order to solve the above-mentioned problems of low efficiency and poor effect of enterprise employee training, and the evaluation system is not objective and accurate. The advantages of being objective and accurate, and effectively reducing the cost of training

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