Inquiry dialogue data processing method and device based on artificial intelligence

An artificial intelligence and medical consultation technology, which is applied in data processing applications, electronic digital data processing, special data processing applications, etc., can solve the problems of high cost of consultation and dialogue systems, large labor costs, etc., and achieve accurate symptom description text , reduce costs, and avoid highly dependent effects

Pending Publication Date: 2021-01-29
KANG JIAN INFORMATION TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, at present, the deployment and implementation of the consultation dialogue system in the medical field requires a large labor cost, and more experienced staff are needed for maintenance and arrangement, resulting in high costs for the consultation dialogue system

Method used

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  • Inquiry dialogue data processing method and device based on artificial intelligence
  • Inquiry dialogue data processing method and device based on artificial intelligence
  • Inquiry dialogue data processing method and device based on artificial intelligence

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Embodiment Construction

[0060] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0061] The artificial intelligence-based consultation dialogue data processing method provided by this application can be applied to such as figure 1 shown in the application environment. Wherein, the terminal 102 communicates with the server 104 through the network. Both the terminal 102 and the server 104 can be used to individually execute the artificial intelligence-based method for processing medical inquiry dialogue data, and the terminal 102 and the server 104 can also be used to jointly execute the artificial intelligence-based medical inquiry dialogue data proces...

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Abstract

The invention relates to artificial intelligence, and provides an inquiry dialogue data processing method and device based on artificial intelligence, and the method comprises the steps: obtaining target inquiry dialogue data corresponding to a target user identification; extracting disease description information from the target inquiry dialogue data; inputting the target inquiry dialogue data and the disease description information into a processing model together, and outputting a plurality of candidate symptom description texts through the processing model; selecting candidate symptom description texts matched with the target inquiry dialogue data in logic relation from the candidate symptom description texts to obtain target symptom description texts; and generating inquiry response data matched with the target symptom description text and outputting the inquiry response data. By adopting the method, the inquiry conversation cost can be reduced. In addition, the invention also relates to a blockchain technology, and the target inquiry session data of the user can be stored in the blockchain.

Description

technical field [0001] The present application relates to the technical field of artificial intelligence, in particular to an artificial intelligence-based method and device for processing consultation dialogue data. Background technique [0002] With the development of computer technology, the application of dialogue system is more and more extensive. Through the dialogue sentences in the dialogue system, the dialogue state can be identified, and corresponding services can be provided to the user subsequently. Specifically, the application of dialogue systems in the medical field is becoming more and more common. For example, users can ask a doctor through an online consultation application or a website based on a dialogue system. [0003] However, at present, the deployment and implementation of the consultation and dialogue system in the medical field requires a large labor cost, and requires more experienced staff to maintain and organize, resulting in high costs for t...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/33G06F16/332G06N20/00G06Q30/02G16H80/00
CPCG06Q30/0231G16H80/00G06F16/3329G06F16/3344G06N20/00
Inventor 柳恭刘道云周籽聪
Owner KANG JIAN INFORMATION TECH (SHENZHEN) CO LTD
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