Implementation method, device and system of Web end complaint form designer

Abstract

The invention provides an implementation method, device and system of a Web end complaint form designer. The implementation method comprises the steps of packaging and arranging the parts for designing a complaint form to form a basic part column; carrying out second-stage packaging on the elements; performing corresponding data binding and rendering on the complaint form design part; arranging the complaint form design parts, pre-analyzing the complaint form design parts into virtual DOM elements, and displaying an interface; receiving an operation of the Web side on the configuration bar, and rendering a configuration result to a complaint form design area; updating the virtual DOM elements and transmitting the virtual DOM elements to a server; calling a complaint form interface according to the request; complaint information is received, a form number is sent to a workflow server, and a current node number is received; determining a current receiving object, receiving an operation of the current receiving object, sending a form number to a workflow server, and receiving a current node number until the current node number is empty; judging whether the complaint form passes or not, if yes, closing the complaint form, and if not, creating a new complaint form.

Description

technical field [0001] The present application mainly relates to the computer field, and in particular to a method, device, system and computer-readable medium for realizing a web-side complaint form designer. Background technique [0002] After the company's products circulate in the market, there are often suspected product quality problems due to unilateral or multiple factors. Therefore, in order to ensure product quality and user safety, enterprises must expedite the collection, processing, analysis, and reply of quality complaint information in accordance with legal requirements. [0003] However, there are many difficulties in the current offline complaint handling methods, such as relying on paper to collect complaint information, difficulties in collecting complaint information, process flow relying on mail or manual methods, information asymmetry between submitters and approvers, and requiring a lot of manpower and material resources to process different processes...

AI Technical Summary

Problems solved by technology

[0003] However, there are many difficulties in the current offline complaint handling methods, such as relying on paper to collect complaint information, difficulties in collecting complaint information, process flow relying on mail or manual methods, information asymmetry between submitters and approvers, and requiring a lot of manpower and material resources to process different processes etc.

Therefore, there are many problems in offline complaint handling, such as no unified feedback channel, low processing efficiency, online problem data cannot be analyzed uniformly, effective project improvement measures cannot be formed, and accurate and timely data basis cannot be provided for project summary and improvement and many more

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