Man-machine interaction method, device and equipment and readable storage medium

Abstract

The embodiment of the invention discloses a human-computer interaction method, device and equipment and a readable storage medium. The method comprises the steps: carrying out the multi-intention understanding of input information after the input information is obtained, and obtaining a plurality of intention understanding results; determining a target intention according to the plurality of intention understanding results; calling a target sub-process corresponding to the target intention to respond to the input information; wherein the target sub-process is one sub-process in the plurality of sub-processes; wherein intentions corresponding to different sub-processes are different. According to the embodiment of the invention, the method comprises the steps: carrying out the processing, dividing a conversation process into a plurality of sub-processes according to intention; each sub-process is only responsible for the service logic related to the corresponding intention, so that a developer only needs to pay attention to the service logic related to the sub-process during development, a plurality of developers can develop different sub-processes at the same time, the developmentdifficulty of the developer is greatly reduced, and the debugging and design difficulty is simplified. Meanwhile, the developed sub-process can be reused, so that developers are prevented from repeatedly creating similar functions.

Description

technical field [0001] The present application relates to the technical field of human-computer interaction, and more specifically, relates to a method, device, equipment and readable storage medium of human-computer interaction. Background technique [0002] The human-computer interaction process is based on the dialogue process to achieve predetermined functions. The dialog flow is defined by the developer on the human-computer interaction open platform. The developer can process the information input by the user by adding nodes and configuring the nodes on the platform, and express the dialog flow by adding connections between nodes. towards. [0003] However, the inventor found through research that when implementing a function, the current human-computer interaction process is based on a dialogue process to implement all business logic. In the actual process of human-computer interaction, some functions need to collect relatively little information. The business logic...

AI Technical Summary

Problems solved by technology

In the actual process of human-computer interaction, some functions need to collect relatively little information. The business logic of such functions is usually relatively simple. It may only need one round of human-computer dialogue, or a small number of rounds of human-computer dialogue can be collected. All the required information is then used to implement corresponding functions based on the collected information. Therefore, the dialogue process that needs to be defined is relatively simple, while some functions need to collect more information. The business logic of such functions is usually more complicated. At this time, it is usually necessary to Multiple rounds of man-machine dialogue can collect all the required information and then realize corresponding functions based on the collected information. For complex business logic, there will be many nodes in the defined dialogue flow, which is difficult to debug and design. The requirements are very high. If different nodes in the dialogue flow need to interact, it will further increase the complexity of the dialogue process and further increase the difficulty of development for developers.

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