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KTV intelligent service method and system

A technology of intelligent service and delivery party, applied in the field of automation, can solve problems such as difficult to take care of all users, hard to take care of all users at one time, and not intelligent enough, so as to improve service efficiency and service quality, reduce labor cost consumption, and facilitate merchants and customers Effect

Inactive Publication Date: 2019-08-20
BEIJING THUNDERSTONE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, traditional KTV is a labor-intensive industry. If users need goods or utensils in the box, they can only order by calling the waiter or going to the service desk. The labor cost is high and it is not intelligent enough.
When the flow of people is heavy during the peak period, it is difficult to take into account the needs of all users, and during the off-peak period, the demand for labor costs is relatively low, so different staffing is often required, which is very inconvenient
In addition, the number of goods that a single waiter can carry is also very limited. If the customer orders a lot of food, it is difficult to take care of it all at once, and it will cost a lot
In addition, the activities of guests in KTV are basically in private rooms and boxes, and they have high requirements for privacy. They do not want to be interrupted by strangers during the process of enjoying karaoke or socializing. It is difficult to completely overcome this problem

Method used

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  • KTV intelligent service method and system
  • KTV intelligent service method and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0048] In one embodiment of the present invention, a kind of KTV intelligent service method is provided, such as figure 1 shown, including the following steps:

[0049] Step S100: the song ordering system receives the user's demand information, and the demand information includes the product information required by the user and the room location information of the user;

[0050] Step S200: Send the demand information to the delivery party and make the delivery party prepare commodities according to the commodity information;

[0051] Step S300: When receiving the information that the deliverer's goods are ready, order the robot to deliver the goods according to the room location information;

[0052] Step S400: After receiving the information that the robot has arrived at the designated room, notify the user of the product delivery information, or notify the user through the set-top box.

[0053] Users order in the KTV room according to their needs. The content of the order ...

Embodiment 2

[0088] The present invention also provides a kind of KTV intelligent service system, such as image 3 As shown, it includes an information input module 10, an information output module 20, a communication module 30, a central control module 40, a stocking module 50, a robot 60 and a set-top box 70, wherein:

[0089] The information input module 10 is used to receive the user's demand information, and the demand information includes the commodity information required by the user and the room location information of the user;

[0090] The communication module 30 is used to send the demand information to the stocking module 50;

[0091] The central control module 40 is used to order the stocking module 50 to prepare commodities according to the commodity information;

[0092] The stocking module 50 sends the information that the product preparation is completed to the communication module 30 after the product preparation is completed;

[0093] When the communication module 30 r...

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Abstract

The invention discloses a KTV intelligent service method and system. The KTV intelligent service method comprises the steps: receiving demand information of a user, wherein the demand information comprises commodity information required by the user and position information of a room where the user is located; sending the demand information to a delivery party to enable the delivery party to prepare the commodity according to the commodity information; when the commodity preparation completion information of the delivery party is received, commanding a robot to deliver the commodity according to the position information of the room; and after the information that the robot arrives at the designated room is received, informing the user of the commodity delivery information, or informing theuser through a set top box. The invention also discloses a KTV intelligent service system which can realize the steps of the method. Through the scheme, the manpower cost can be saved, and the servicequality and efficiency are improved, and the service of the KTV is more intelligent and convenient.

Description

technical field [0001] The invention relates to the field of automation, in particular to a KTV intelligent service method and system. Background technique [0002] With the enrichment of people's entertainment life, more and more people choose to sing in KTV in their spare time. However, traditional KTV is a labor-intensive industry. If users need goods or utensils in the box, they can only order by calling the waiter or going to the service desk. The labor cost is high and it is not intelligent enough. When the flow of people is heavy during the peak period, it is difficult to take into account the needs of all users, and during the off-peak period, the demand for labor costs is relatively low, so different staffing is often required, which is very inconvenient. In addition, the number of commodities that a single waiter can carry is also very limited. If a customer orders a large number of meals, it is difficult to take care of them all at once, which will cost a lot. I...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q10/08G06Q50/10
CPCG06Q10/06315G06Q10/083G06Q50/10
Inventor 睢常明李海鹏王林林
Owner BEIJING THUNDERSTONE TECH CO LTD
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